Technical Support Engineer

hace 11 horas


Montevideo, Uruguay FullStack Labs A tiempo completo

FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

We’re most proud of:

- Offering life-changing career opportunities to talented software professionals across the Americas.
- Building highly-skilled software development teams for hundreds of the world’s greatest companies.
- Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
- Our 4.5-star rating on GlassDoor.
- Our client Net Promoter Score of 68, twice the industry average.

**The Position**:
We're looking to hire a Technical Support Engineer to join our team. You'll work with our incredible clients in one of two ways:

- _Team Augmentation: _You will integrate yourself directly into our client's team and work alongside their existing designers and engineers on a daily basis.
- _ Design & Build: _You will work on a FullStack product team to build and deliver a product to our clients.

**What We're Looking For**:

- 3+ years of professional customer support experience.
- Proven experience as a Technical Support Engineer or similar role.
- Understanding of software development cycle.
- Experience with Salesforce.
- Experience with QuickBooks Online, Xero, or Zapier is preferred but not required.
- Experience with JSON and REST APIs.
- Familiarity with CSS, HTML, and JavaScript.
- Advanced English is required.
- Experience working on Agile / Scrum teams.
- Successful completion of a four-year college degree is required.
- Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
- Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
- Ability to consistently work 40 hours per week.

**What We Offer**:

- Competitive pay in your local currency.
- 100% remote work.
- The ability to work with leading startups and Fortune 500 companies.
- English Classes.
- Virtual company events each month.
- Ample opportunity for career advancement.
- Continuing education opportunities.
- Depending on your location other benefits may apply.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form, which can be provided upon request during our hiring and interview process.

Learn more about our Applicants Privacy Notice.



  • Montevideo, Uruguay Nordex SE A tiempo completo

    **ABOUT THE NORDEX GROUP**: The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 35 years. With more than 37 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energy market and we are one of the largest companies in the wind industry. National...

  • Desktop Support Engineer

    hace 1 semana


    Montevideo, Uruguay Sportradar AG A tiempo completo

    To strengthen our experienced teams, we are looking for a Desktop Support Engineer that will join our office in Montevideo as part of the international IT support team in the Sportradar Group. THE CHALLENGE: - Being the 1 level of tech support for our employees and offices- - Managing day to day IT operations on normal working hours- - Desktop support, and...


  • Montevideo, Uruguay Advice A tiempo completo

    **Buscamos**: We select professionals with a Degree from careers in Computing, Technology or related sciences, with more than 2 years of experience performing support tasks for technological products, such as the cloud, ERP, CRM, Security. Excellent Communication Skills - verbal, listening and written (English Fluency) is required. Excellent customer...

  • Technical Support

    hace 1 semana


    Montevideo, Uruguay Advice A tiempo completo

    **Buscamos**: We are seeking a customer-oriented Technical Support to work on behalf of our client to resolve ongoing customer cases. You will work with customers to resolve software issues, collaborate with colleagues to improve constantly, and deliver exceptional customer service. We are looking for professionals who like being part of a global team, are...


  • Montevideo, Uruguay XperiencOps Inc A tiempo completo

    XperiencOps Inc. is seeking a highly motivated and customer-focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our clients and resolving their issues in a timely and efficient manner. Your ability to troubleshoot complex problems, communicate...

  • Technical Analyst 2

    hace 1 semana


    Montevideo, Uruguay Oracle A tiempo completo

    Technical Analyst 2 - Support ERP-2200016Z **Applicants are required to read, write, and speak the following languages**: English, Spanish **Preferred Qualifications** **Your responsibilities.** **As a Technical Support Analyst, you will have the opportunity to make immediate contributions to the organization.**: - **Serve as the primary liaison between...


  • Montevideo, Uruguay Selligent Marketing Cloud A tiempo completo

    Technical Support Specialists are responsible for providing first-level technical support for the company’s different solutions, delivering an outstanding customer experience through our ticketing system. They are expected to train customers on using our technology, troubleshoot any potential issues, and excel in creative problem-solving, delivering...


  • Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...


  • Montevideo, Uruguay Oracle A tiempo completo

    Technical Analyst 2-Support SuiteCloud-220003RG **Applicants are required to read, write, and speak the following languages**: English, Spanish **Preferred Qualifications** Preferred Qualifications - Internal **Your responsibilities.** **The Technical Support Analyst is responsible to deliver post-sales support in languages other than English and...

  • Technical Support Analyst

    hace 2 semanas


    Montevideo, Uruguay Oracle A tiempo completo

    Technical Support Analyst (SCA)-2200016X **Applicants are required to read, write, and speak the following languages**: English, Spanish **Preferred Qualifications** As a Technical Support Analyst, you will have the opportunity to make immediate contributions to the organization. - Serve as the primary liaison between Oracle NetSuite and the customer. -...


  • Montevideo, Uruguay Skilled Wound Care A tiempo completo

    **Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...


  • Montevideo, Uruguay Skilled Wound Care A tiempo completo

    **Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...


  • Montevideo, Uruguay Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...


  • Montevideo, Uruguay Infogain LATAM S.A. A tiempo completo

    The Position **Responsibilities**: - Recognizes problems, conducts research, provides resolutions, and follows up with customers as needed, escalating more complex cases to the appropriate team - Logs and tracks calls using a problem management database and maintains history records and related problem documentation - Prepares standard statistical reports,...

  • Onsite Support Engineer

    hace 1 semana


    Montevideo, Uruguay Endava A tiempo completo

    **Responsibilities**: - Help group IT support teams in maintaining Endava IT infrastructure - Provide onsite and remote desktop support for employees using Endava IT assets and systems - IT hardware asset management - Update internal documentation and procedures - Offer technical expertise for non-technical staff - Respond to high priority issues in a...


  • Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...


  • Montevideo, Uruguay Sabre A tiempo completo

    **Job Title**:Team Lead Technical Application Support**: **Location**: ZonAmerica, Montevideo, UY Remote Options (if applicable): **Req ID**: 58942 **Job Family**: Information Technology/Software Development Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates...


  • Montevideo, Uruguay Canonical - Jobs A tiempo completo

    Documentation is essential to our Support Engineering operation, both for customers and for our team. We are looking for a driven and effective leader and team manager for technical documentation. The Technical Documentation Manager will own, coordinate, and drive the documentation efforts of the team. This is an opportunity to shape Canonical's internal...


  • Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...

  • Electrical Engineer

    hace 7 meses


    Montevideo, Uruguay Integer A tiempo completo

    By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success...