Customer Success Engineer
hace 2 días
**Why you should join dLocal?**
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 600+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
**What's the opportunity?**
As our Customer Success Engineer located in Argentina (Remote) or Uruguay (Hybrid) y, you will be responsible for managing all technical aspects of the relationship with our customers, assisting them when experiencing any operating or procedural difficulty with the use of our products.
**What will you be doing?**:
- Promoting a “customer first” environment at all times.
- Providing top-quality technical service, helping to ensure customer satisfaction, and strengthening customer relationships.
- Handling customer interactions with diplomacy and tact. Gauging the customer’s technical capability and communicating with them in appropriate technical or non-technical language.
- Acquiring excellent product and technical knowledge, to guarantee the quality of service provided to customers.
- Monitoring of support requests and deep diving into data to identify any recurring issues or trends that can lead to identifying opportunities to upgrade or modify products so that they meet customers’ needs more effectively.
**What skills do you need?**:
- Bachelor’s degree in Computer Science, Engineering or similar field.
- Experience in dealing with customers from a technical approach.
- Knowledge of SQL and Excel.
- Passion for customer success and deep interest in understanding client needs; Excellent interpersonal and communication capabilities to build effective relationships with customers and work effectively with them.
- Great analytical and technical abilities.
- Project management familiarity is a plus.
- Experience with big data is a plus.
**What happens after you apply?**
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal
-
Customer Success Manager
hace 4 días
Montevideo, Uruguay dLocal A tiempo completo**Why you should join dLocal** You will be a part of an amazing global team who makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 600+ teammates from 25+ different nationalities and developing an international career that impacts millions of...
-
Customer Success Manager
hace 16 horas
Montevideo, Uruguay dLocal A tiempo completo**Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
-
Netsuite Customer Success Manager
hace 1 semana
Montevideo, Uruguay Oracle A tiempo completoNetSuite Customer Success Manager-22000EXT **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** **What We're Looking For**: ***What you'll do**: - Work continuously with a portfolio of 18-25 Standard tier (emerging market) Customer Accounts and build long-term strategic relationships. -...
-
Customer Success Associate Lead
hace 16 horas
Montevideo, Uruguay dLocal A tiempo completo**Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
-
Customer Success Specialist
hace 16 horas
Montevideo, Uruguay Jules A tiempo completo**Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...
-
Principal, Customer Success Partner
hace 16 horas
Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Customer Success Specialist
hace 5 días
Montevideo, Uruguay Remoteco A tiempo completo**PLEASE APPLY THROUGH THIS LINK**: Vivant is a hospitality and property technology ("Prop Tech") company that aims to provide traveling professionals, digital nomads, and experience seekers with beautiful places to stay in the best and most happening locations. We pride ourselves on authentic hospitality and are deeply committed to creating positive...
-
Customer Success Lead
hace 2 semanas
Montevideo, Uruguay Altisource A tiempo completoCompany Description At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry, and are well poised to help revolutionize how homes are bought, sold and managed. In the US, we partner with **7 out of the top 10** mortgage servicers, operate **one of the top three** real estate auction websites, and...
-
Customer Success Lead
hace 5 días
Montevideo, Uruguay Altisource A tiempo completo**Company Description**: At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry, and are well poised to help revolutionize how homes are bought, sold and managed. In the US, we partner with **7 out of the top 10** mortgage servicers, operate **one of the top three** real estate auction websites,...
-
Ejecutivo/a de xito del Cliente
hace 5 días
Montevideo, Uruguay Oracle A tiempo completoAs a member of the Consulting organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client*s satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to...
-
Fp&a Customer Success Manager
hace 2 días
Montevideo, Uruguay NEXT IDEA TECH A tiempo completoUnderstand current client situations, helping simplify models and existing data, as well as implementing processes and client data - Create a detailed business analysis, outlining problems, opportunities and solutions for our customers by successful advising on: Budgeting and forecasting, planning and monitoring, financial modeling, standard reporting and...
-
Client Success Manager
hace 2 días
Montevideo, Uruguay Entravision Communications Corporation A tiempo completo**Client Success Manager** **Sales **|** CUSTOM.JOB LOCAL CSITE **| **Full Time** **Objectives** The Client Success Manager contributes directly to Meta´s mission on behalf of Entravision Cisneros Interactive by connecting every small and medium businesses in the world with their, and then helping them grow through solutions like pages, advertising, and...
-
Client Success Coordinator
hace 7 días
Montevideo, Montevideo, Uruguay PST A tiempo completoPST is seeking a Client Success Coordinator to join our team. As a key member of our client-facing team, this individual will be responsible for fostering strong relationships with key clients and driving business growth through strategic account planning.About the Role:Develop and maintain strong relationships with key clients to drive revenue growth and...
-
Customer Implementation Specialist
hace 5 días
Montevideo, Uruguay Infragistics A tiempo completoWe are currently looking for a **Customer Implementation Specialist (CIS)** who will be responsible for the technical aspects of the POC process for our new product, Slingshot. The CIS is responsible for setting up client dashboards to showcase Slingshot capabilities, ensuring customers reach their goals with our product. Critical to success is a passion...
-
Linux Support Engineer, Amer
hace 3 semanas
Montevideo, Uruguay Canonical - Jobs A tiempo completoThis role is an opportunity for a hands-on engineer with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at...
-
Linux Support Engineer, Amer
hace 1 semana
Montevideo, Uruguay Canonical - Jobs A tiempo completoThis role is an opportunity for a hands-on engineer with a passion for Linux to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at...
-
Montevideo, Uruguay Prometeo Talent A tiempo completoWe are currently hiring an Customer **Onboarding Specialist** to join our **Sales Department.** The purpose of this role is to ensure a successful onboarding for new clients as they transition from prospective customer to paying customer. This is the most important phase of the customer lifecycle, and the **Customer** **Onboarding Specialist** is...
-
Technical Support Engineer
hace 7 días
Montevideo, Uruguay Growth HR A tiempo completoJoin the Winning Netwrix Team With 15 years of experience in the field, Netwrix continues its market expansion via innovation and acquisitions (NNT, Anixis, Stealthbits, Strongpoint & PolicyPak). Netwrix is headquartered in Irvine, California, and has regional offices in the U.S., the UK, the Czech Republic and Russia (St. Petersburg). **What You Will...
-
Field Service Engineer
hace 4 días
Montevideo, Uruguay ABB A tiempo completo**Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Ingeniero de Software
hace 2 días
Montevideo, Uruguay Integer A tiempo completoBy living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success...