Onboarding Specialist/customer Service

hace 6 horas


Montevideo, Uruguay Altisource A tiempo completo

**ARE YOU READY TO WORK AT ALTISOURCE?**

At Altisource (NASDAQ: ASPS), we build world-class technologies and services for the mortgage and real estate industry, and are well poised to help revolutionize how homes are bought, sold and managed.

In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents 15%+ market share of the $1.8tn US Originations market.

The **Onboarding Specialist** is part of a global team that provides services to Valuations.

Its main responsibilities are:

- Analyze and Identify commercial opportunities to support the Vendor Management Department’s goals
- Enhance cost efficiency by negotiating prices with new and existing vendors/providers, as well as identifying business opportunities for cost reduction.
- Follow industry trends and propose innovative solutions to achieve the department’s objectives
- Act as Relationship Manager between Vendor Management Department and internal clients
- Act as account manager of our Real Estate Vendors, through engagement, onboarding and performance with Altisource
- Assist in the process of sourcing, certification and addition of new vendors.
- Be the first point of contact for vendor questions/concerns/issues and manage their accounts.
- Understand business requirements and formally communicate these to vendors.
- Maintain and manage relationships with Vendors to ensure they are meeting the SLA (service level agreement), while building a highly-reputational vendor community and marketplace.
- Oversee and evaluate vendor’s performance and strategically provide ideas for improvement.

**Qualifications**
- Bilingual English-Spanish skills.
- Experience working in Customer Service or Sales.
- Advanced student or recent graduate of Foreign Trade, Business Administration or related fields is a plus.
- Ability to work under pressure and with tight deadlines.
- Team player with a positive and collaborative attitude.

**Additional Information**

If you are interested, kindly submit your resume in English, as the recruitment process is managed by the US Recruitment Team.

Ability to commute/relocate:

- Montevideo, Departamento de Montevideo: Reliably commute or planning to relocate before starting work (required)



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