IT Business Analyst
hace 4 horas
Requirements Gathering, Analysis and Documentation: • Work closely with business stakeholders, global trade compliance specialists, developers, legal researchers and data teams to elicit and define clear, complete, and testable requirements. • Conduct stakeholder interviews, workshops, and research to understand business objectives and pain points. • Create and maintain detailed documentation including Business Requirements Documents (BRD), Functional Specifications (FRS), and Use Cases. • Translate complex business needs into technical requirements, wireframes, workflows, and acceptance criteria. • Design JSON/XML schemas to unify multi-country customs data (e.g., EU Zolltarife) into a single API structure. • Define use cases for AI/LLM integration in document automation (e.g., extracting nested tables from PDFs). Collaborate with developers on data pipelines and API specifications. • Document compliance and regulatory requirements in a format suitable for system configuration and automation. • Translate complex regulatory concepts into clear requirements for technical teams • Create and maintain detailed business process documentation (text + diagrams). • Identify and define required input/output documents within workflows. Product Testing & Validation: • Develop detailed test plans and test cases to validate features against business and technical requirements. • Coordinate and perform functional testing, integration testing, regression testing, and system validation. • Complete QA to automate test scenarios where possible and track defects through resolution. • Participate in go/no-go decisions and provide testing documentation to support production deployment. Project & Process Support: • Ensure requirements traceability throughout the project lifecycle and facilitate change control processes. • Maintain clear communication and status updates with project teams and stakeholders. • Proactively identify risks, dependencies, and bottlenecks that could impact timelines or product quality. Continuous Improvement & Innovation: • Stay current with emerging technologies, particularly around generative AI and LLM applications. • Recommend improvements to existing systems and processes based on data, user feedback, and industry best practices. • Document lessons learned and contribute to internal knowledge bases and templates. LLM Integration & AI-Focused Design: • Define and document requirements for model behavior, prompts, safety constraints, system inputs/outputs, and integration points with enterprise systems. • Evaluate use cases for LLMs across customer service, document automation, search, summarization, and other business processes. • Participate in prompt design/testing and provide feedback on model performance in context. Mandatory Requirements: 1. Bachelors degree in Information Systems, Computer Science, Business Analytics' or or any related discipline 2. 5+ years as a Technical BA in regulated industries (trade, logistics, finance) 3. Experience working with structured and unstructured data, including XML, CSV, and government publications. 4. Experience creating detailed business process documentation (text & diagrams) 5. Strong BRD/FRS documentation skills 6. Excellent analytical, documentation and communication skills Nice-to-haves: 1. Basic Java/Python for technical collaboration. 2. Familiarity with AI/LLM use cases (e.g., automations, strength and limitations). 3. Experience with AI/ML concepts or integrating with LLM-based system 4. Experience with SQL, JSON, or data transformation tools
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