(fluent German) Technical Support Consultant

hace 2 meses


Montevideo, Uruguay SupportYourApp A tiempo completo

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes

What You Will Do:

  • Providing exceptional technical support via calls, emails, and chats
  • Gathering required technical information to ensure resolution of complex cases
  • Working with cross-functional teams
  • Ensure customers' satisfaction
  • Securely work with customers’ sensitive information

What you need to succeed in this role:

  • Excellent German and English (at least C1, written and verbal)
  • Basic technical knowledge of Intercom
  • Experience in technical support
  • Ability to work collaboratively in a team
  • Independent and proactive approach to work
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

  • Technical background
  • Degree in computer science or information technology

Benefits and Perks:

  • Fixed schedule: Monday to Friday, 4 AM–12 PM, Uruguay time
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.



  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Technical Support ConsultantAre you passionate about delivering exceptional customer experiences?We're seeking a skilled Technical Support Consultant to join our team at SupportYourApp, a leading Support-as-a-Service company. As a Technical Support Consultant, you will be responsible for providing top-notch technical support to our clients via various...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    {"h1": "Technical Support Consultant", "p": "Are you passionate about technology and customer satisfaction? We are looking for a skilled Technical Support Consultant to join our team at SupportYourApp. As a Technical Support Consultant, you will be responsible for providing exceptional technical support to our clients via various communication channels. You...


  • Montevideo, Uruguay SupportYourApp A tiempo completo

    Passionate about the latest trends in Tech? What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds. Join our team as a Technical Support Consultant and get the most agile digitalized training and emerge into...


  • Montevideo, Uruguay Hood River Consulting A tiempo completo

    At HRC we are looking for a NetSuite consultant, who will be responsible for: - Gathering requirements with the customer - Analyze and Design Technical and Functional Solutions - Implement Technical and Functional solutions through the use of NetSuite ERP API and system capabilities. - Testing and assure quality of the solution. - Deployment and Support -...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Technical Support SpecialistSupportYourApp is a leading Support-as-a-Service company seeking a skilled Technical Support Specialist to join our team.As a Technical Support Specialist, you will provide exceptional technical support to clients around the globe, utilizing your expertise to resolve complex issues and ensure customer satisfaction.Key...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Unlock Your Potential in Technical SupportAre you passionate about technology and customer satisfaction? Do you have a knack for problem-solving and a desire to work in a multicultural environment?We're looking for a skilled Technical Support Specialist to join our team at SupportYourApp. As a Technical Support Specialist, you will be responsible for...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Unlock Your Potential as a Technical Support ConsultantAre you passionate about delivering exceptional customer experiences and troubleshooting technical issues? Do you thrive in a multicultural and multilingual environment? We're looking for a skilled Technical Support Consultant to join our team at SupportYourApp.Key Responsibilities:Provide top-notch...


  • Montevideo, Uruguay Skilled Wound Care A tiempo completo

    **Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Unlock Your Potential as a Customer Support ConsultantAt SupportYourApp, we're passionate about delivering exceptional customer experiences. As a Customer Support Consultant, you'll be a key part of our team, providing technical support and ensuring our clients' satisfaction.Key Responsibilities:Technical Support: Provide top-notch technical support to our...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    {"h1": "Unlock Your Potential as a Customer Support Consultant ","p": "Are you passionate about technology and customer satisfaction? Do you have excellent communication skills and a positive attitude? We are looking for a Customer Support Consultant to join our team at SupportYourApp, a leading Support-as-a-Service company. ","ul": [{"li": "Provide...

  • Service Desk Agent

    hace 5 meses


    Montevideo, Uruguay Tata Consultancy Services A tiempo completo

    Tata Consultancy Services (TCS) is a purely merit based employer and we do not ask money or employ any agency to make offers on behalf of TCS. We are looking for a Service Desk Analyst (German), passionate about learning, with excellent customer and technical skills, to work in a multinational IT company. Advanced English level and French are mandatory....


  • Montevideo, Uruguay XperiencOps Inc A tiempo completo

    XperiencOps Inc. is seeking a highly motivated and customer-focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our clients and resolving their issues in a timely and efficient manner. Your ability to troubleshoot complex problems, communicate...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Unlock Your Potential as a Customer Support ConsultantAre you passionate about technology and eager to make a difference in the lives of customers? We're looking for a skilled Customer Support Consultant to join our team at SupportYourApp.What You'll Do:Provide exceptional customer support via calls, chats, and emailsBuild positive and long-lasting...


  • Montevideo, Uruguay Selligent Marketing Cloud A tiempo completo

    Technical Support Specialists are responsible for providing first-level technical support for the company’s different solutions, delivering an outstanding customer experience through our ticketing system. They are expected to train customers on using our technology, troubleshoot any potential issues, and excel in creative problem-solving, delivering...

  • (fluent English

    hace 6 días


    Montevideo, Uruguay SupportYourApp A tiempo completo

    Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • (fluent French

    hace 2 meses


    Montevideo, Uruguay SupportYourApp A tiempo completo

    Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...


  • Montevideo, Uruguay SupportYourApp A tiempo completo

    Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...


  • Montevideo, Uruguay SupportYourApp A tiempo completo

    Passionate about the world of tech?What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...


  • Montevideo, Uruguay Skilled Wound Care A tiempo completo

    **Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...


  • Montevideo, Uruguay Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...