Continuous Improvement Specialist

hace 4 meses

Montevideo, Uruguay Maersk A tiempo completo

We have a vision beyond the ocean: integrating container logistics, connecting, and simplifying our customers' supply chains. And we rely on our people to make it happen

Join us as we embark on a digital transformation that will revolutionize the logistics business: you will play a vital role in our success by managing the customer experience and building a successful track in your career.

What do we offer?

We are on a revolutionary journey to simplify global trade, which will give us the chance to make a significant impact on the world economy and on your career. With significant personal responsibility, you will enhance your industry knowledge and build highly valued business and communication skills in customer-facing roles – quite possibly at a pace that will surprise you.

Energizing and pioneering, this is also an environment that keeps you motivated. You will join a genuinely diverse and talented team that is passionate about focusing on customers and colleagues.

And thanks to our global scale, you will be well-positioned to explore opportunities at Maersk around the world. The many other highlights include the most modern talent development initiatives and competitive benefits.

Our Opportunity

We are looking for a new Continuous Improvement Specialist to join our team. This role is to drive continuous improvement and support performance management in the Area CX & Execution across the assigned business area (Ocean, SCM, 4PL, LCL, Landside or Customs). This includes anchoring and facilitating project prioritization as well as ensuring readiness in support of CX Leaders and their teams.

Main Responsibilities:

• Responsible for the acceptance and application of global standards in local CX & Execution teams, including change management

• Open and constructive challenge of standardization practice that does not facilitate customer quality, increase efficiency and a digitization agenda

• Support Area CX Manager on defining complementing local metrics to the global KPIs and ensure performance management cycles are in place and followed up across CX & Execution teams.

• Coordinate and review all functional excellence activities in Area and develop change management strategies to ensure successful implementation and adoption of changes.

• Promote continuous improvement mindset in the CX & Execution teams in coordination with GSC Supporting teams via application of LEAN techniques/tools.

• Identity current process and/or CX & Execution Gaps and propose solutions to improve CX & Execution outcomes across assigned business area.

• Co-create or facilitate TIP with with quantifiable savings in cost or effort; or improvement to ‘Customer-felt KPIs in Ocean or L&S Execution’

Who We Are Looking For

If you meet the requirements below, this is your chance to join a high-performing team and be part of this great moment in our organization

Education: Bachelor degree in Business, logistics, International Trade or similar). Experience:2 years in logistics/supply chain/operations/project management. Operational experience is desirable Language: English advanced. Black Belt is desirable

At Maersk, we value the diversity of our talents and always strive to recruit the best person for the job. We value diversity in all its forms, including—but not limited to—gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a true source of strength for building high-performance teams.

We look forward to your application

Please do not forget to inform your manager about your participation in this internal selection process before applying

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

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