Product Security Specialist

hace 2 semanas

Montevideo, Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completo

Company Overview:

Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers.

We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home.

Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs.

Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests.

What are you waiting for?

Description & Qualifications:

Description

About the Team:


As a Product Security Specialist reporting into the Security Experience Team, your goal is to help customers and internal employees with both security issues related to the UKG Pro product and general IT Security issues.


About the Role:


Working from a case queue, you will proactively reach out to customers and internal employees to raise their awareness to security related events, feature, and configurations.

Additionally, you will react to customer and employee Security questions and observations related to the use of our products and daily operations.


  • Partner with various internal stakeholders in working to facilitate, isolate, qualify, resolve, or provide security solutions for problems reported by customers.
  • Provide outstanding quality support to internal and external customers with a high degree of satisfaction and technical expertise, with thorough and timely response.
  • Acquire, maintain, and expand knowledge related to customer configurations and product use for various products and services UKG delivers on.
  • Documents technical escalations intended to be sent to other teams to ensures a smooth transition of issues when issues are beyond your ability to resolve.
  • Initiates Personal development and traceable efforts made to expand selfdevelopment in the Cyber Security field.

Qualifications:

About You:

Basic Qualifications:

  • 12 years of experience in a technical customer support position.
  • Understands and can explain basic security concepts and cloud computing to a person who is not familiar with these concepts.
  • Has a proven track record of having tough customer conversations and has shown the ability to handle multiple priorities in a fastpaced environment.

Preferred Qualifications:

  • Knowledge of HR and/or Payroll functions
  • Able to handle difficult or sensitive situations with customers.
  • Familiarity with general security features available to UKG customers (MFA; IP Filtering: SSO; various security settings) preferred and can explain basic Cyber Security concepts.
  • Bachelor's Degree or equivalent work experience.
  • Possesses a clear and understandable pattern of speech and writing skills consistent with the needs of a technical support position.
  • Team player: collaborative, seeks input, accepts, and incorporates feedback from others, and freely offers assistance.
  • Ability to follow team talk tracks related to sensitive and delicate conversations.

EEO Statement:

Equal Opportunity Employer


Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment.

All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

  • Product Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Werfen A tiempo completo

    Job Overview: Post Date April 25, 202 Number WEBWW Job Function Marketing Location Montevideo Country UruguayAbout the Position:JOB DESCRIPTION:Product SpecialistResumen del puesto:Este puesto tiene tres funciones: promoción clínica de nuestros productos, capacitar, resolver dudas técnicas o de aplicaciones de nuestros clientes y recabar información del...

  • Product Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Content Creation Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Product Perfect, LLC A tiempo completo

    Product Perfect is a leading software consulting firm, headquartered in Southern California. We're currently seeking a Content Creation Specialist to for a startup client in stealth mode.This role can be performed remotely, but requires at least 4 overlapping working hours with Pacific Standard Time, UTC 08:00.Responsibilities: Create new content in a...

  • Product Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Product Line Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Quantik A tiempo completo

    ¿Eres un apasionado del Networking y la Seguridad? ¿Quieres formar parte de una empresa que está a la vanguardia en soluciones tecnológicas? Esta es tu oportunidadBuscamos Ingeniero de preventa para el area de Networking & SecurityRequisitos: Egresados de Ingeniería Eléctrica, Telecomunicaciones u otras licenciaturas o técnicaturas relacionadas....

  • Security Engineer

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Delivery Hero A tiempo completo

    About the opportunityComo parte de nuestro equipo de seguridad informática, tu misión será proteger los activos bajo la custodia de PedidosYa de cualquier uso abusivo de las tecnologías de la información. Te integrarás a un equipo de ingenieros en computación especializados en seguridad que reporta directamente al CISO de PedidosYa.Qué desafíos te...

  • Senior Application Security Engineer

    hace 2 semanas

    Montevideo, Montevideo, Uruguay DataArt A tiempo completo

    Responsibilities Create detailed process management workflows to ensure security engineering activities are tracked, processes reviewed, policies are followed, and audit requirements are met Build trusted relationships with product engineering teams, developers, and architects, establishing yourself as a security authority with deep understanding of...

  • Business Intelligence Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Entravision Communications Corporation A tiempo completo

    As a Business Intelligence Specialist you will work with all business units and products to help make better business decisions based on reliable information. The Business Intelligence Specialist will help strategize, architect, and implement solutions to meet Entravision's growing internal demand for accurate, accessible data.Responsabilities: Lead...

  • Security Relations Specialist Ii

    hace 2 semanas

    Montevideo, Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completo

    Company Overview:Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience...

  • Client Support Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Entravision Communications Corporation A tiempo completo

    Client Support Specialist - MetaRedMas Tirkel Uruguay | Full TimeOBJECTIVESThe Client Support specialist will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and product support, helping customers with product setup, and recording all customer complaints, comments, and...

  • Client Support Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Entravision A tiempo completo

    OBJECTIVESThe Client Support Specialist for Meta will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and product support, helping customers with product setup, and recording all customer complaints, comments, and requests.To ensure success as a client support...

  • Technical Product Support Specialist Iii

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Job Family:Technical SupportSabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...

  • QA Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Winged Recruitment A tiempo completo

    Join our team as a QA Specialist Intern and immerse yourself in the dynamic world of quality assurance. This exclusive internship opportunity, offered in collaboration with a prestigious Management Consulting firm in Germany, provides a unique platform for individuals eager to explore the depths of software testing, bug tracking, and ensuring product...

  • Technical Product Support Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Global Recruitment Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Workplace Options A tiempo completo

    Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver...

  • Technical Product Support Specialist I

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging nextgeneration technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more...

  • Semi Senior Product Training Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Research Science Product Strategy Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completo

    Company Overview:Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience...

  • Sr Payments Product Owner

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Directa24 A tiempo completo

    Eron International is the main provider of expert services to the financial and technological industry, serving worldwide brands whilst re-defining the Fintech sector. We are an extensive an capable company, recognized for the differential value we bring to empower our clients and their customers.We are looking for a talented Sr Product Owner **to join our...

  • Security Engineer/devsecops

    hace 2 semanas

    Montevideo, Montevideo, Uruguay FullStack Labs A tiempo completo

    FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and...