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Product Support Analyst
hace 1 mes
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
- Team Description
- Daily duties- Develop and maintain positive customer relations by delivering outstanding customer service-
- Coordinate with various functions within the Company to ensure customer requests are handled appropriately and in a timely manner.Job Requirements- Experience in providing customer support-
- Advanced English communication (Oral and Written)-
- Strong customer service focus and problem-solving ability required-
- Good computer software skills and Internet capabilities-
- Ability to work independently as well as in a team-
- Flexibility in working hours. Ability to work different shifts in a 24/7 environment which may include weekends (periodical shift biddings)- Benefits
- Work in modern Zonamerica campus alongside all the amenities it has to offer
- Annual Performance bonus plans
- Development opportunities in country or globally
- We offer a competitive private health insurance for employees and eligible children
- Extra Paid Time Off (5 extra days each year)
- 3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers)
- Daily meal allowance
- Life Insurance
- Corporate Social Responsibility opportunities
- Recognition and acknowledgement programs
- Fun employee engagement and development events
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
