Support Analyst

hace 3 días


Montevideo, Uruguay Quantik A tiempo completo

Únete a nuestro equipo como Support Assistant

**Requisitos**:

- Formación terciaria o estudiante avanzado en ingeniería en telecomunicaciones o campos relacionados.
- Experiência mínima de 1 año en roles similares.
- Dominio de sistemas operativos Windows y Linux.
- Conocimiento de telefonía IP.
- Conocimiento en redes, incluyendo configuración de router, firewall y switch.

Valoramos:

- Conocimiento en virtualizaciones (VmWare/Prox Max).
- Conocimientos en ciberseguridad.

Responsabilidades: Generales:

- Conoce y cumple con el sistema de Gestión de Calidad, realiza las tareas definidas que le correspondan y busca la mejora continua proponiendo opciones para reducir
tiempos, defectos y costos.
- Realiza acciones con el fin de lograr la Satisfacción del Cliente y alcanzar relaciones

duraderas.
- Conoce y cumple con las políticas y procedimientos de la empresa relacionados a sus tareas
- Logro de indicadores del área.

Técnicas:

- Atención telefónica, por correo electrónico y chat.
- Configuración de sistemas de diferentes complejidades.
- Visitas a instalaciones de clientes para solución de problemas técnicos.
- Documentación de cambios realizados.
- Asesoramiento a clientes en modificaciones y necesidades técnicas.
- Identificación de nuevas necesidades y oportunidades de mejora para elevar a Comercial.

Propuesta:
Lunes a viernes de 9 a 18hs

Formato Hibrido

Realización de Guardias

Beneficios corporativos



  • Montevideo, Uruguay Modelit A tiempo completo

    Description We’re looking for an experienced Customer Applications Support Analyst to join our team! As a Support Analyst, you will be responsible for providing technical assistance, handling complex customer inquiries, and identifying opportunities for process improvements. Responsabilities Developing comprehensive support process documentation to...


  • Montevideo, Uruguay Topaz A tiempo completo

    **Jr Infrastructure Support Analyst** Montevideo-Uruguay Sobre la Vacante: Ser parte de Topaz significa asumir el compromiso de contribuir día a día a co-crear soluciones capaces de hacer de la industria financiera un lugar más seguro, dinámico y accesible, para todos y en todas partes. Nuestro amplio ecosistema de soluciones tecnológicas nos...

  • Support Analyst ERP

    hace 2 semanas


    Montevideo, Uruguay Oracle A tiempo completo

    Support Analyst ERP & Finance -2200016W **Applicants are required to read, write, and speak the following languages**: English, Spanish **Preferred Qualifications** **Your responsibilities.** **As a Technical Support Analyst, you will have the opportunity to make immediate contributions to the organization.**: - **Serve as the primary liaison between...

  • Support Analyst ERP

    hace 6 días


    Montevideo, Uruguay Oracle A tiempo completo

    Support Analyst ERP & Finance -220006IY **Applicants are required to read, write, and speak the following languages**: English, Spanish **Preferred Qualifications** **Your responsibilities.** **As a Technical Support Analyst, you will have the opportunity to make immediate contributions to the organization.**: - **Serve as the primary liaison between...


  • Montevideo, Uruguay Oracle A tiempo completo

    Technical Support Analyst (SCA)-2200016X **Applicants are required to read, write, and speak the following languages**: English, Spanish **Preferred Qualifications** As a Technical Support Analyst, you will have the opportunity to make immediate contributions to the organization. - Serve as the primary liaison between Oracle NetSuite and the customer. -...


  • Montevideo, Uruguay Oracle A tiempo completo

    Technical Analyst 2-Support SuiteCloud-22000EXN **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** Preferred Qualifications - Internal **Your responsibilities.** **The Technical Support Analyst is responsible to deliver post-sales support in languages other than English and...


  • Montevideo, Uruguay Oracle A tiempo completo

    Technical Analyst 2-Support SuiteCloud-22000DMJ **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** Preferred Qualifications - Internal **Your responsibilities.** **The Technical Support Analyst is responsible to deliver post-sales support in languages other than English and...

  • Product Support Analyst I

    hace 3 semanas


    Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Technical Support Analyst

    hace 2 semanas


    Montevideo, Uruguay Oracle A tiempo completo

    Technical Support Analyst (CS)-22000EZH **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** **Your responsabilities** In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for...

  • Api Support Analyst

    hace 5 días


    Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Team Support Analyst

    hace 3 semanas


    Montevideo, Uruguay Trafigura A tiempo completo

    **Main Purpose**:Work in one of the teams in the Montevideo office in a support role performing the tasks related to the specific team. **Knowledge Skills and Abilities, Key Responsibilities**: Knowledge and Skills: - Graduate Degree in Business Administration, Economics, International Business, Engineering, Accounting, or any other related career -...

  • Team Support Analyst

    hace 6 días


    Montevideo, Uruguay Trafigura A tiempo completo

    **Main Purpose**:Work in one of the teams in the Montevideo office in a support role performing the tasks related to the specific team. **Knowledge Skills and Abilities, Key Responsibilities**: - Graduate Degree in Business Administration, Economics, International Business, Engineering, Accounting, or any other related career - Excellent communication...

  • Gbc Analyst

    hace 2 semanas


    Montevideo, Uruguay Willis Towers Watson A tiempo completo

    The Business The Global Benefits Center (GBC) is an internal service center that provides international support in the employee-benefits industry. Work performed within the GBC includes global benefits database management, reporting and consolidation, benchmarking, financial reporting and benefit audit support. As part of the GBC’s Integrated & Global...


  • Montevideo, Uruguay Trafigura A tiempo completo

    **Main Purpose**: Founded in 1993, Trafigura is one of the largest physical commodities trading groups in the world. Trafigura sources, stores, transports and delivers a range of raw materials (including oil and refined products and metals and minerals) to clients around the world. The trading business is supported by industrial and financial assets,...

  • Customer Support

    hace 6 días


    Montevideo, Uruguay Directa24 A tiempo completo

    Eron International is a 360 payment technology platform for Latin America, Asia and other emerging markets. We operate as a payment processor, making it simple and risk-free for our customers and partners. The biggest gaming, gambling and Forex companies trust Eron International to effortlessly manage their payment expansion and drive payment...

  • Financial Analyst

    hace 2 semanas


    Montevideo, Uruguay Sabre A tiempo completo

    **Job Title**:Financial Analyst - Temporary Contract**: - Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable): **Req ID**: 59211 **Job Family**: Finance/Accounting Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60...

  • Senior Business Analyst

    hace 2 semanas


    Montevideo, Uruguay Syscon Justice System A tiempo completo

    **_Salary will be in local currency._**: - **_Please send your CV in English._** **The Role** Syscon Justice System is seeking a Senior Business Analyst to strengthen its Professional Services department. As a core member of the Professional Services group, the Senior Business Analyst is entrusted to successfully deliver on execute and complete key...

  • Sox Compliance Analyst

    hace 2 semanas


    Montevideo, Uruguay Entravision A tiempo completo

    **SOX Compliance Analyst** **Location: Uruguay** **Department: SOX** *** Entravision Communications Corporation, a leading global media company that reaches and engages U.S. Latinos across acculturation levels and media channels, as well as consumers in Latin America, Spain, Asia and Africa, has an open SOX Compliance Analyst position in its SOX...


  • Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Product Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...


  • Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Financial Planning / Analysis Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects...