Solution Consultant

hace 6 meses

Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completo

**Company Overview**:
Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

**Description & Qualifications**:
Description

The Implementation Consultant II will support EZCall project implementations in the following ways:

- Portray a positive, proactive, and professional work ethic to the customer and the people he or she interacts with on a daily basis. Creating and maintaining Customer Satisfaction and reference ability of customers is a primary goal for the position.
- Work remotely in a team environment to implement and support the UKG EZCall platform sold to customers.
- Consult and collaborate with internal resources and customers on system configuration, industry-specific features, and system processes and procedures
- Analyze customer configurations and think out of the box to build the EZCall framework and resolve issues.
- Analyze customer schedule data to understand requirements and how to build the best solution.
- Look to enhance the effectiveness of the position by instilling into the work environment efficiencies and tools that can be used to streamline the EZCall implementation build process.

**Qualifications**:
Basic Qualifications:

- BS/BA degree equivalent and a minimum of 2+ years of related work experience
- Minimum 1+ years in client-facing roles

Preferred Qualifications:

- Minimum of 1 Year of experience implementing software solutions
- Experience in implementing web-based technologies preferred
- Demonstrated communication skills - written and verbal
- Ability to explain complex concepts
- Ability to multi-task and handle a heavy workload while maintaining organization
- Proficient in Microsoft Excel and data analysis
- Interpersonal skills, analytical mindset, technical product knowledge, and strong attention to detail are critical
- Able to be self-sufficient/motivated but be able to work as part of a team
- Effective time management skills

**EEO Statement**:
**Equal Opportunity Employer**

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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