Technical Account Manager

hace 5 meses

Montevideo, Uruguay dLocal A tiempo completo

**Why you should join dLocal?**

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 800+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

**What’s the opportunity?**
- We are looking for a Technical Account Manager who can be responsible for managing all technical aspects of our relationship with our customers, being the first point of contact for upcoming merchants and leading them to having the best solution that adapts to their needs. He/she will work closely with our Sales, Account Management, Product and Development teams being highly merchant-focused on the daily basis._

**What will I be doing?**:

- Provide top-quality technical service before, after and mainly during the onboarding of either new or existing customers into new markets, products or operations, helping to ensure customer satisfaction and strengthening customer relationships.
- Acquire excellent product and technical knowledge, to assess and guarantee the quality to our customers.
- Help maximize the company’s revenue.
- Expand current relationships with customers, focusing on the development of new products and operations.
- Analyze prospects’ business and technical requirements, and help develop solutions that meet those needs.
- Work together with Product and Development teams to help customize specific products for customers.
- Manage customer expectations and lead them to customer satisfaction.
- Build and maintain strong, long-lasting customer relationships, being the owner of the technical relationship with customers.
- Monitor the progress of the product integration and ramp up to ensure that they are successful.

**What skills do I need?**:

- Bachelor’s degree in engineering or computer science.
- 2+ Years of experience in similar positions.
- Experience in dealing with customers from a technical approach.
- Experience in working and understanding APIs, with the capability of explaining them to third parties.
- Fluent written and spoken English.
- Knowledge of SQL required.
- Experience in delivering client-focused solutions based on customer needs.
- Passion for customer success and deep interest in understanding client needs.
- Excellent interpersonal and communication skills to build effective relationships with customers and work effectively with them.
- Excellent analytical, technical, problem-solving and project management skills.
- Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time.
- Experience in payments is a plus.
- Ability to write and speak other languages is a plus.

**What happens after you apply?**

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal

  • Technical Account Manager Latam

    hace 5 meses

    Montevideo, Uruguay Facephi A tiempo completo

    **Descripción**: ¿Quieres una oportunidad para formar parte de nuestro equipo de **Delivery LATAM**? ¿Te gustan los **retos**? Pues esta es tu oportunidad... En Facephi, estamos buscando nuevos/as compañeros/as con experiência en posiciones iguales o similares a **Technical Account Manager **para que se unan a nuestra gran **familia**. Si tienes...

  • Technical Account Manager Latam

    hace 5 meses

    Montevideo, Uruguay Facephi A tiempo completo

    Descripción ¿Quieres una oportunidad para formar parte de nuestro equipo de **Delivery LATAM**? ¿Te gustan los **retos**? Pues esta es tu oportunidad... En Facephi, estamos buscando nuevos/as compañeros/as con experiência en posiciones iguales o similares a **Technical Account Manager **para que se unan a nuestra gran **familia**. Si tienes ganas de...

  • Virtual Account Manager

    hace 3 semanas

    Montevideo, Montevideo, Uruguay Cisco A tiempo completo

    Job Title: Virtual Account Manager - UruguayWe are seeking a highly motivated and experienced Virtual Account Manager to join our team in Uruguay. As a Virtual Account Manager, you will be responsible for driving sales growth and achieving quarterly and annual goals by building strong relationships with our end customers in Uruguay.Key Responsibilities:Own...

  • Account Manager

    hace 5 meses

    Montevideo, Uruguay Directa24 A tiempo completo

    At **Eron International** we are looking** **for an **Account Manager** with a strong holistic view of the high risk industry, to join our growing multinational Commercial Team. The Account Manager will manage and nurture existing relationships with some of our top-tier merchants in the gambling vertical ensuring business growth and continuity. The...

  • Technical Account Manager Mss

    hace 5 meses

    Montevideo, Uruguay Sportradar A tiempo completo

    **Company Description** We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. **Job Description** COMPANY...

  • Account Manager

    hace 5 meses

    Montevideo, Uruguay Slasify A tiempo completo

    Established in 2016, Slasify is a Singapore-based technology company operating with a fully remote team and is rapidly-growing through our EOR & payroll services rendered to businesses worldwide. Our colleagues are currently working in Taiwan, China, Singapore, Malaysia, Indonesia, South Korea, USA, Canada, France, Dubai, and more! **Responsibilities** -...

  • Account Manager

    hace 5 meses

    Montevideo, Uruguay Workplace Options A tiempo completo

    Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver...

  • SEO Account Manager

    hace 1 mes

    Montevideo, Uruguay Hustler Marketing A tiempo completo

    Company Introduction:Digital Strategy Group is a dynamic digital marketing agency delivering exceptional Search Engine Optimization, Paid Search Advertising, Social Media Marketing, and Marketing Automation services. Our operational excellence and dedication to customer satisfaction have earned us a stellar reputation as a reliable source to deliver results...

  • SEO Strategist

    hace 5 meses

    Montevideo, Uruguay Hustler Marketing A tiempo completo

    **Company Introduction**: - Digital Strategy Group is a dynamic digital marketing agency delivering exceptional Search Engine Optimization, Paid Search Advertising, Social Media Marketing, and Marketing Automation services. _ - Our operational excellence and dedication to customer satisfaction have earned us a stellar reputation as a reliable source to...

  • Account Manager Operations Support Specialist

    hace 4 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Job Title: Account Manager Operations Support SpecialistJob Summary:Sabre is seeking a highly skilled Account Manager Operations Support Specialist to join our team in Latin America. As a key member of our operations team, you will be responsible for supporting the Account Management team in optimizing customer retention strategies, enhancing customer...

  • Account Manager

    hace 5 meses

    Montevideo, Uruguay Directa24 A tiempo completo

    **D24** is a 360 payment technology platform for Latin America, Asia and other emerging markets. We operate as a payment processor, making it simple and risk-free for our customers and partners. The best high risk merchants trust D24 to effortlessly manage their payment expansion and drive payment conversions. We are looking for a qualified **Account...

  • SEO Strategist

    hace 5 meses

    Montevideo, Uruguay Hustler Marketing A tiempo completo

    **Company Introduction**: - Digital Strategy Group, Inc., is a dynamic digital marketing agency delivering outstanding Search Engine Optimization, Paid Search Advertising, Social Media Marketing, and marketing automation services. Our operational excellence and dedication to customer satisfaction have earned us a stellar reputation as a reliable delivery...

  • Account Manager

    hace 5 meses

    Montevideo, Uruguay dLocal A tiempo completo

    **Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...

  • Account Manager Operations Support Specialist

    hace 3 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Job Title: Account Manager Operations SupportSabre Hospitality Solutions is seeking a highly skilled Account Manager Operations Support professional to join our team in Latin America. As a key member of our Account Management team, you will play a critical role in supporting our customers in optimizing their operations, enhancing their support experience,...

  • Digital Marketing Strategist

    hace 7 días

    Montevideo, Montevideo, Uruguay Hustler Marketing A tiempo completo

    About the RoleThe Digital Marketing Strategist & Client-Facing Account Manager is responsible for driving exceptional experiences and successful outcomes for our clients in the realm of digital marketing.Key Responsibilities:Leveraging technical SEO expertise to deliver outstanding results for our clients.Managing client and vendor relationships to ensure...

  • Virtual Account Manager for Uruguay

    hace 3 semanas

    Montevideo, Montevideo, Uruguay Cisco A tiempo completo

    Job Summary We are seeking a Virtual Account Manager (VAM) to drive sales growth in Uruguay. The ideal candidate will have a proven track record in quota achievement and experience with software selling. Key Responsibilities Owns end-customer relationships, carries legal quota, and is responsible for the growth of a fixed set of named accounts. ...

  • Account Manager Operations Specialist

    hace 1 semana

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Job SummarySabre Hospitality Solutions is seeking a skilled Account Manager Operations Support to optimize customer retention strategies and enhance customer support in Latin America.The selected candidate will be responsible for maintaining positive customer relations, coordinating various functions within the company, and ensuring customer requests are...

  • Technical Project Manager

    hace 1 mes

    Montevideo, Montevideo, Uruguay Blend360 A tiempo completo

    Job Title: Technical Project ManagerWe are seeking a highly skilled Technical Project Manager to lead the execution of cross-functional projects at Blend360. As a key member of our team, you will be responsible for defining project strategies, understanding business contexts, and ensuring timely delivery.Key Responsibilities:Lead Scrum ceremonies, including...

  • Account Manager Operations, North America

    hace 2 meses

    Montevideo, Uruguay Sabre A tiempo completo

    Description : Sabre Hospitality Solutions (SHS) is seeking a Contributor – Account Manager Operations, responsible for supporting the Account management team in optimizing customer retention strategies, enhancing customer support, and ensuring growth in client revenue through proactive engagement on operational support needs. Reporting to the...

  • Account Manager Operations Support, Latin America

    hace 4 semanas

    Montevideo, Uruguay Sabre A tiempo completo

    Description : Sabre Hospitality Solutions (SHS) is seeking a Contributor – Account Manager Operations, responsible for supporting the Account management team in optimizing customer retention strategies, enhancing customer support, and ensuring growth in client revenue through proactive engagement on operational support needs. Reporting to the Head...