IT Support Specialist

hace 2 días


Montevideo, Uruguay Webxloo A tiempo completo

**About us**

Webxloo is an international software development company that was founded in 2005 in Tampa (Florida, USA). Our main product is Auction Streaming, a fully functional and independent online Cloud Auction Management System.

**Job description**

**TOOLS THAT ARE ON THE PROJECT**:CRM, Outlook, GTM, Team Viewer

**RESPONSIBILITIES**:

- Troubleshoot routine technical problems;
- Perform routine preventive maintenance, testing and repair with respect to computer hardware and software; problems, networking, and/or telecommunications;
- Diagnose and repair routine computer related problems and/or refers complex problems to Technical Support Specialist or another technical professional;
- Install the software, printers, and other peripherals as directed or requested by users;
- Compose tickets in a task-management system;
- Manage and respond to product support tickets;
- Work with website tools and other modules of the system;
- Collaborate with Developers, Sysadmins and Product Specialists.

**EXPERIENCE AND SKILLS NEEDED**:

- Experience in QA manual testing;
- Experience in customer support at least 1 year;
- Knowledge of HTML/CSS, experience in working with specifications;
- Fluent English level;
- Result-oriented mindset, willingness to learn and high level of self-organization;
- Advanced PC user;
- Experience in creating websites or working with website tools and platforms;
- Active, pushing, multitasking, easy-going;
- Responsible, observant, understand the role and place of support team in the company structure (or be willing to learn this);
- Smart, curious, willing to know something new, to get to the bottom of everything;
- Must be able to see the structure of everything and know how to plan action on every level of any structure (it’s needed for writing tasks and creating a plan for investigation);
- Be willing to work and be a team player;
- Must understand that this is the first line in communication with clients, that it has a lot of stress, situations; with unhappy clients, routing work but still love it;
- Have a great people person attitude and passion to learn new technologies.

**Job requirements**:

- Windows based PC
- Android phone
- High-speed internet (at least 20 Mbps upload and download speeds),
- Headset (headphones, a microphone) and a camera to support the video calls capability.

**Work schedule**:

- Monday - Friday Normal working hours will be **9 hours shift **between 8am to 8pm EDT (with 1 hour break)
- Working hours during training period - 9am to 6pm EDT (with 1 hour break)

**Thank you for your interest in our position, please submit your CV and we will be in touch with you as soon as possible.**

Application Question(s):

- Do you have a Windows Based PC, an Android phone and Reliable internet?

**Language**:

- English (required)


  • IT Support Specialist

    hace 2 semanas


    Montevideo, Uruguay Office Beacon LLC A tiempo completo

    **Who we are**: Office Beacon is a global leader in business process outsourcing. From call center to order management, Office Beacon is your business growth partner. Office Beacon is moving a step ahead by integrating new technology in its newly advanced business software to provide its clients with the trusted system having ability to streamline the...


  • Montevideo, Uruguay Johnson Controls A tiempo completo

    **Job Details** En ADT Security Services, compañía de Johnson Controls nos encontramos en la búsqueda de un Field IT Support Specialist para nuestras oficinas en Montevideo. Reportando directamente al Manager del área, sus funciones son: - Ser el responsable de mantener el área de IT en Uruguay, capaz de mantener activos los distintos sistemas de la...

  • IT Support Specialist

    hace 2 semanas


    Montevideo, Uruguay Directa24 A tiempo completo

    We are looking for an IT Support Technician to provide fast and useful technical assistance on computer systems to our users.This person has excellent technical knowledge and is able to communicate effectively to understand the problem and explain its solution. **Responsabilities**: - Identify and suggest possible improvements on procedures - Identify,...

  • IT Application Support

    hace 7 meses


    Montevideo, Uruguay Búsquedas IT A tiempo completo

    ABIERTO Impala REF: #1525 Impala Terminals Group facilitates the global trade of commodities by offering producers and consumers reliable and efficient access to international markets. Through its network of more than 45 strategically located assets and operations in 29 countries, Impala provides critical storage and logistics infrastructure services to...


  • Montevideo, Uruguay Directa24 A tiempo completo

    We are looking for an IT Support Technician to provide fast and useful technical assistance on computer systems to our users.This person has excellent technical knowledge and is able to communicate effectively to understand the problem and explain its solution. **Responsabilities**: - Identify and suggest possible improvements on procedures - Identify,...

  • Client Support Specialist

    hace 2 semanas


    Montevideo, Uruguay Entravision Communications Corporation A tiempo completo

    **Client Support Specialist - Meta** **RedMas Argentina** | **Full Time** **OBJECTIVES** The Client Support specialist will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and product support, helping customers with product setup, and recording all customer...


  • Montevideo, Uruguay XperiencOps Inc A tiempo completo

    XperiencOps Inc. is seeking a highly motivated and customer-focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our clients and resolving their issues in a timely and efficient manner. Your ability to troubleshoot complex problems, communicate...


  • Montevideo, Uruguay Entravision A tiempo completo

    OBJECTIVES The Client Support Specialist for Meta will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and product support, helping customers with product setup, and recording all customer complaints, comments, and requests. To ensure success as a client support...


  • Montevideo, Uruguay ABB A tiempo completo

    **Sales Support Specialist**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Montevideo, Uruguay ABB A tiempo completo

    **Sales Support Specialist**:** Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...

  • IT Support

    hace 7 meses


    Montevideo, Uruguay Directa24 A tiempo completo

    Eron International is the main provider of expert services to the financial and technological industry, serving worldwide brands whilst re-defining the Fintech sector. We are an extensive an capable company, recognized for the differential value we bring to empower our clients and their customers. We are looking for an **IT Support** to provide fast and...

  • IT Specialist

    hace 2 semanas


    Montevideo, Uruguay Konnected Concepts A tiempo completo

    **REMOTE** **Konnected Concepts LLC (KC).** Konnected by definition means “brought together or into contact so that a real or notional link is established”. Concepts by definition mens ”a plan or intention; a conception”. Konnected Concepts was founded with the goal of helping companies that have an idea for a product, service or solution and...


  • Montevideo, Uruguay Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...


  • Montevideo, Uruguay Advice A tiempo completo

    **Buscamos**: Certificates in Infrastructure architecture. A Minimum of 5+ years of similar experience. Documented experience in IT and ICT infrastructure deliveries. Proficiency in Microsoft Cloud services: Azure Framework and architecture. Azure DevOps and Infrastructure as Code. PowerShell, json and Bicep. Must understand and have knowledge of enterprise...

  • Product Specialist

    hace 7 meses


    Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...


  • Montevideo, Uruguay BairesDev A tiempo completo

    Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...


  • Montevideo, Uruguay Skilled Wound Care A tiempo completo

    **Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...


  • Montevideo, Uruguay Skilled Wound Care A tiempo completo

    **Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...


  • Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...