Senior Consortia Support Expert
hace 1 mes
About the Role
Sabre Hospitality Solutions (SHS) is seeking an experienced Senior Consortia Support agent to join our growing product team. Reporting to the Director of Consortia Services, this critical role will support our Acquisition Studio.
Key Responsibilities
- Support the Consortia team in helping customers, reporting KPIs, and managing hotel group RFPs.
- Contribute to the overall success of the Consortia program.
- Work with consortia partners as the main contact for questions or changes.
- Address monthly changes to the IATA Database.
- Assist hotels with GDS rate mapping needs, RFP submissions, communication, and reminders.
- Be an internal advocate for sales and account management teams.
- Coordinate 250+ annual sales and marketing opportunities.
- Support the Director of Consortia Services with performance analyses of partners and hotels.
- Report on KPIs and identify opportunities for growth.
- Manage escalations for support and track implementation needs.
Qualifications and Education Requirements
- Pro-active, sense of responsibility, independent, customer-friendly, and target-focused.
- Advanced English and Spanish, both verbal and written.
- Minimum 2 years of customer-facing experience (CRS and/or hotel operations background desirable).
- Knowledge of hospitality-centric technology and systems with strong technical aptitude (preferred).
- Advanced Excel skills, SynXis CR, and PowerPoint.
- Ability to lead client-facing meetings and internal trainings.
- Strong interpersonal skills: communicate professionally and effectively.
- Exceptional time management and organizational skills, with the ability to handle multiple projects and deadlines.
- CVENT Transient/Lanyon knowledge (strongly preferred).
We will consider your application carefully and review it against the position criteria. You will receive separate notification as we progress your application.
Please note that only candidates meeting the minimum requirements will proceed in the selection process.
To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting complies with the law No 19691 and its decree No 73/019, which includes people registered in the National Register of disabled people who have the skills and aptitude for the position described.
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