Customer Support Expert

hace 1 semana


Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

Unlock Your Potential as a Customer Support Consultant


Are you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural and multilingual environment? We're seeking a skilled Customer Support Consultant to join our team at SupportYourApp.


Key Responsibilities:



  • Provide top-notch customer support via calls, chats, and emails
  • Build long-lasting relationships with customers
  • Meet team KPIs
  • Stay up-to-date with the latest technology
  • Ensure secure handling of customers' sensitive information
  • Implement the latest customer happiness practices
  • Maintain knowledge of our clients' products and services
  • Communicate with developers and other departments

Requirements:



  • Excellent English and French communication skills (C1 level)
  • Analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer with 8Gb of RAM and a stable internet connection

What We Offer:



  • Flexible schedule
  • Remote work opportunity
  • Inclusive international environment
  • USD compensation
  • Bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management
  • Greenhouse conditions for self-development

About SupportYourApp


SupportYourApp is a Support-as-a-Service company providing secure technical, customer support, and CX services for tech companies worldwide. We work with clients from over 30 countries and speak over 60 languages.


We treat our team like our clients, surrounding them with care, an individual approach, and a positive experience. We welcome people with various backgrounds and experiences. Send your CV in English, highlighting your outstanding skills.


Visit our website: www.supportyourapp.com


We're an equal opportunities employer, committed to providing a diverse and inclusive work environment.


We're a multinational company with unbiased views, ensuring fair treatment for all candidates.



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