Travel Technology Specialist

hace 1 mes

Montevideo, Montevideo, Uruguay Sabre A tiempo completo

Sabre is a pioneering technology company driving innovation in the global travel industry. Leveraging cutting-edge solutions, we create game-changing technologies that tackle complex challenges and seize opportunities.

As a key player in the travel ecosystem, Sabre empowers connections between people and meaningful experiences. We're at the forefront of shaping the future by offering innovative advancements that pave the way for a more connected, seamless, and personalized travel experience.

The SABRE API Support team is seeking a highly skilled analyst (Technical Product Support Specialist I) to join our ranks.

Key Responsibilities:

  • Under general supervision, provide advanced support, handle complex issues, and manage in-depth customer relationships for Sabre's online customer segment.
  • Collaborate with developers building new applications that consume Sabre APIs, customer representatives, and internal Sabre employees as part of ongoing efforts to enhance service, support, and strategic initiatives.
  • Serve as the primary point of contact for online customers regarding the integration of Sabre APIs and Sabre-provided tools used in the integration and deployment of their online site.
  • This involves developing testing clients, validating XML files and schemas, reproducing customer scenarios to debug and/or identify system bugs.
  • Investigate causes of non-conforming SOAP & REST APIs and train users to implement solutions.
  • Prioritize and manage customer projects effectively.

About You:

  • Join a dynamic team working with some of the world's largest Global and Online travel agencies, as well as development companies.
  • Tackle high-impact projects that drive innovation in the industry.
  • Be part of one of the world's leading Travel and Technology Companies.

Qualifications and Skills:

  • Desire to work in a strategic problem-solving and customer management role.
  • Excellent written and verbal communication skills.
  • Fluency in English is required; proficiency in Mandarin, Portuguese, and Spanish is an advantage.
  • Able to learn and share knowledge quickly.
  • Detailed-oriented and able to multitask efficiently.
  • Teamwork and collaboration skills.

Benefits and Perks:

  • Annual performance-based bonus plans.
  • Development opportunities within the company or globally.
  • Private health insurance for employees and eligible children.
  • Extra paid time off (5 extra days each year).
  • 3-month paid parental leave (12 weeks for fathers/18 weeks for mothers).
  • Daily meal allowance.
  • Life insurance.
  • Corporate social responsibility opportunities.
  • Recognition and acknowledgement programs.
  • Frequent employee engagement and development events.

We will carefully consider your application and review your details against the position requirements. You will receive separate notification as we progress your application. Only candidates meeting the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.

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