Client Success Manager
hace 1 semana
We are seeking a highly skilled Client Success Manager to join our team at PST. In this role, you will be responsible for ensuring that our clients receive exceptional service and support, as well as driving business growth and expansion through strategic account planning.
Key Responsibilities:
- Develop and maintain strong relationships with key clients to ensure exceptional service and support
- Develop and implement strategic account plans to drive business growth and expansion
- Negotiate contracts, pricing, and terms with key clients
- Provide timely and accurate reporting on client performance and sales forecasts to management and internal stakeholders
Requirements:
- Bachelor's Degree in Business Administration, Marketing, or related discipline
- 5+ years of experience in a similar role
- Strong organizational and time management skills
- Strong analytical and problem-solving abilities
Preferred Skills:
- Proficiency in ERP Next or similar application
- Experience with a ticketing system
- Experience in e-commerce
- Understanding of Large Language Models (LLM)
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