Empleos actuales relacionados con Sr Technical Product Support Specialist - Montevideo - Sabre


  • Montevideo, Uruguay XperiencOps Inc A tiempo completo

    XperiencOps Inc. is seeking a highly motivated and customer-focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our clients and resolving their issues in a timely and efficient manner. Your ability to troubleshoot complex problems, communicate...


  • Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...


  • Montevideo, Uruguay Entravision Communications Corporation A tiempo completo

    **Client Support Specialist - Meta** **RedMas Argentina** | **Full Time** **OBJECTIVES** The Client Support specialist will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and product support, helping customers with product setup, and recording all customer...


  • Montevideo, Uruguay Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...


  • Montevideo, Uruguay Journey A tiempo completo

    _The EHR technical Support Specialist is responsible for the ongoing support and continued implementation of Electronic Health Records software within client organizations. The EHR Support Specialist is expected to communicate effectively with direct client staff and to coordinate and utilize all aspects of the deployed EHR solutions._ **Essential Duties...


  • Montevideo, Uruguay Entravision A tiempo completo

    OBJECTIVES The Client Support Specialist for Meta will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and product support, helping customers with product setup, and recording all customer complaints, comments, and requests. To ensure success as a client support...


  • Montevideo, Uruguay Sabre A tiempo completo

    Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable): **Req ID**: 60329 **Job Family**: Production and Project Management Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we...


  • Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...


  • Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...


  • Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...

Sr Technical Product Support Specialist

hace 2 semanas


Montevideo, Uruguay Sabre A tiempo completo

**Job Title**:Sr Technical Product Support Specialist (ZE241003)**:

- Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable):
**Req ID**: 59801

**Job Family**: Production and Project Management

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey

Radixx Analysts are the first point of contact for assistance to airline customers using Radixx products and solutions. We envision very exciting times ahead for our Radixx Team with many learning and growing opportunities. Don’t miss out this chance to join an empowered, energetic, innovative, and future driven department

We provide support through phone, Chat and Client help center portal around the world, hosted in the Radixx system, through Jira cloud (CRM tool) and resources.

**Responsibilities**:

- Case identification, escalation, and coordinating problem resolution, as needed, following documented procedures.
- Conduct first level problem analysis and diagnostics, record call information, maintain histories and resolutions in Jira cloud (CRM Tool) as required.
- Make a conscious effort to contribute value-added service and ideas to our customers.
- Communicate effectively in written and spoken English with co-workers and customers around the world.
- Demonstrate independent problem solving as well as effective team skills.
- Demonstrate a strong commitment to customer service, flexibility, teamwork, and the success of the Support Desk.
- Ability to learn, share and create knowledge.
- Assume responsibility for your own training and increasing their knowledge base as it relates to this position, making a personal commitment to use all resources available to achieve this goal.
- Show intermediate proficiency using Jira cloud tool
- Ensure accurate distribution of work volume among the team
- Ability to handle critical issues, communicate with other teams during the problem resolution process and communicate (notifications) to internal and external customers
- Ability to create and maintain procedural documentation.
- Multi-tasking ability
- On-Call duties may be required

**Job Requirements**:
Bachelor's degree or equivalent technical experience strongly desired.
Basic expertise in technical languages as XML, SOAP, REST or HTML.
Certifications and/or knowledge with SQL, DB strongly desired.
Basic Understanding of networking and basic software architecture.
Strong Airline system knowledge highly desired.
Understanding of development languages and scripting.
Familiar with monitoring tools.
Proficient English Level both written and oral. Command of a second language would be desired.
Identify problems and be able to determine when appropriate escalation is required.
Must be organized and able to multi-task.

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

**Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn**

LI-AP1

LI-Hybrid

**Job Segment**:Cloud, Technical Support, Project Manager, CRM, Consulting, Technology