Operations & Customer Service Representative
hace 2 semanas
- What you will be doing
-:
Under the supervisor of the Operations Manager, is responsible for ensuring customer satisfaction by providing World Courier customers with courteous, professional and efficient service at all times
PRIMARY DUTIES AND RESPONSIBILITIES:
- To be the first point of contact to customers, international World Courier offices and agents, forwarders, brokers and contractors, in order to assist them and accept jobs requisitions
- To selected the best route and transportation types, and calculate transit times
- To monitor shipments during the transport and react flexibly to any deviation from the plan
- To make sure all jobs information and updates are recorded on the company system
- To precondition and pre-placed packaging-materials, mark and label shipments as per regulations
- To prepare all necessary documentation (HWB, MAWB, import or export permit, export customs paperwork, live animal certificate, dangerous goods declaration, etc)
- To check transport documents as per GGVS / ADR / IATA-DGR
- To perfom customs declaration
What your background should look like
- EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
International Trade degree is required.
3-5 years in position with similar caractheristics.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Excellent interpersonal relations
- Fluent in English.
- Computer skills (Microsoft Office)
- Customer service focu
- Tidy and Organized
- Solution oriented / Problem solver
- Multi tasking
Keep calm in pressure situations
What AmerisourceBergen offers
We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.
Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.
Schedule
Full time
Affiliated Companies
Affiliated Companies: World Courier de Uruguay S.A.
Equal Employment Opportunity
AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
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