Customer Account Representative

hace 1 semana


Montevideo, Uruguay Georgia-Pacific A tiempo completo

**Description**

We are seeking a Customer Service to manage GP Cellulose customer accounts by processing incoming orders, scheduling demand and manage orders to ensure customer's delivery requirements are met. This position interacts with external customers, sales reps, team members, 3PL Logistics and Warehouse Providers and internal capability groups to develop and implement service and cost solutions.

A Day In The Life Typically Includes:

- Entering customer purchase orders into an order management systemfor movement to and from production mills to port terminals
- Scheduling production of customer orders across a wide mill network based on known lead times, production and transportation costs, and customer requested delivery dates
- Communicating with multiple parties (Sales, customers, mill shipping departments, production planning, freight forwarders, etc.) to ultimately plan for the successful fulfillment of export orders
- Arranging inland transportation and following up to ensure shipments have reached their final destinations
- Reviewing, updating and preparing necessary export documentation for international shipments
- Working in tandem with representatives from our FSR (Foreign service Representative) office
- Managing inventories in domestic and foreign warehouses and finding suitable economic outlets for aging material
- Reporting any potential customer issues or overall supply chain issues to stakeholders and working to resolve the issues with a sense of urgency
- Entering credit/debit memos and submitting quality claims for their customers
- Assisting with any account receivable exceptions that may arise

What You Will Need:

- At least 2 years of logistics experience
- Bilingual: English and Spanish
- Experience analyzing logistics and shipping data
- Order entry, ERP and/or billing experience experience
- Experience working with customers or business to business customers
- Microsoft office experience (Word - Memo Generation, Excel - Basic Analysis, Outlook - Basic Correspondence)
- High School Diploma or GED

What Will Put You Ahead?
- Bachelor’s Degree with focus in supply chain/logistics/transportation
- Letter of credit experience
- Ocean freight shipping line experience
- Experience with export documentation requirements
- Intermediate-Advanced Excel knowledge (V Look Ups, Pivot Tables, VBA) used for tracking and analysis
- Freight forwarding experience
- Experience interacting with ocean carriers, freight forwarders, warehouse operat



  • Montevideo, Uruguay Sofvio A tiempo completo

    We are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...


  • Montevideo, Uruguay Prometeo Talent A tiempo completo

    **Join a Disruptive Startup** RoverPass, a startup in the RV park and campground industry, is revolutionizing the way campgrounds and RV parks drive business. With a property management system and marketing services, they help campgrounds and RV parks attract more customers. As a small and hungry team, they're looking for hands-on individuals to join...


  • Montevideo, Uruguay LALA A tiempo completo

    \--- LALA selecciona para ALORICA-- - Customer Service Representatives **SOBRE ALORICA**: Alorica es una compañía multinacional de BPO (Business Process Outsourcing) que brinda servicios para clientes del exterior y maneja distintos proyectos en simultáneo de diversos rubros. **SOBRE LA POSICIÓN**: Buscamos Representantes de Atención al Cliente en...


  • Montevideo, Uruguay Friedman A tiempo completo

    Agencia de carga internacional [Freight Forwarder] Buscamos Customer Service Representative para representar a la marca, a través de la atención personalizada de los clientes en los diferentes canales de comunicación. Entre sus responsabilidades deberá gestionar los servicios de exportación e importación, cargas LCL, fletes marítimos, aéreos y...


  • Montevideo, Uruguay Modelit A tiempo completo

    Description We’re looking for a Senior Business Development Representative to join our team at Modelit! We’re nearshore, cost-effective, certified Salesforce experts who keep our promise of reliable customizations so that you can relax while Salesforce helps your organization thrive. Modelit develops Salesforce customizations with forward-thinking...


  • Montevideo, Uruguay Remoteco A tiempo completo

    **PLEASE APPLY THROUGH THIS LINK**: To be successful as an inside sales representative, you should be able to build rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener. **Responsibilities**: Consistently reaching out to leads through LinkedIn, phone calls, conferences, and any...

  • Customer Service

    hace 1 semana


    Montevideo, Uruguay Georgia-Pacific A tiempo completo

    **Description** We are seeking a Customer Service to manage GP Containerboard customer accounts by processing incoming orders, scheduling demand and manage orders to ensure customer's delivery requirements are met. This position interacts with external customers, sales reps, team members, 3PL Logistics and Warehouse Providers and internal capability groups...


  • Montevideo, Uruguay Prometeo Talent A tiempo completo

    **About the company**: **RoverPass **is a startup focusing on the campground and RV park industry. They provide campgrounds and RV parks with a property management system and marketing services to help drive them more business. We are a small team and require a hands-on and hungry approach **About the position**: The **customer support representative**...


  • Montevideo, Uruguay BairesDev A tiempo completo

    Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...


  • Montevideo, Uruguay BairesDev A tiempo completo

    Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...


  • Montevideo, Montevideo, Uruguay PST A tiempo completo

    Job Description:PST.AG is a dynamic and international company seeking a motivated and communicative assistant to support our team in the area of customer management.Responsibilities:Providing comprehensive, seamless customer support from start to finish.Creating tickets and resolving customer cases.Scheduling appointments and documenting their...


  • Montevideo, Uruguay UPshow A tiempo completo

    **Responsibilities**: - Execute live event streams for UPshow customers - Answer inbound customer support tickets from conflict to resolution - Troubleshoot customer issues relating to device installation, streaming and connectivity issues, registering for streaming events, all while ensuring customer satisfaction - Collaborate with engineering and product...

  • Payroll Representative

    hace 2 horas


    Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completo

    **Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...

  • Sales & Account Manager

    hace 3 semanas


    Montevideo, Uruguay Sabre A tiempo completo

    Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable): **Req ID**: 60221 **Job Family**: Sales Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned...

  • Customer Service

    hace 1 semana


    Montevideo, Uruguay Georgia-Pacific A tiempo completo

    **Description** We are seeking a Customer Service to manage GP Cellulose customer accounts by processing incoming orders, scheduling demand on paper machines, and manage orders to ensure customer's delivery requirements are met. This position interacts with external customers, sales reps, team members, 3PL Logistics and Warehouse Providers and internal...

  • Sales Account Specialist

    hace 2 semanas


    Montevideo, Uruguay MotorMate A tiempo completo

    MotorMate is a dedicated automotive logistic service provider. We offer a safe and reliable platform to connect customers looking to transport vehicles anywhere in the United States. Our mission is to streamline the process of vehicle transportation, ensuring a seamless experience for our clients. **Job Summary**: We are seeking a dynamic **Sales Account...


  • Montevideo, Uruguay America Steel Trade Corporation A tiempo completo

    **Steel Sales Representative** America Steel Trade Corporation is an international trading company based in North Miami, Florida. AST specializes in the sourcing, export/import and distribution of steel products to the North, Central and South American markets. We are looking for a motivated and self-motivated individual to act as a Sales Representative to...


  • Montevideo, Uruguay Rockwell Automation A tiempo completo

    **Job Description**: Rockwell Automation is hiring! We are looking for an **Account Manager** **to be based in** Montevideo**.** In this customer facing sales role you will liaise and build relationships with our customers executive management teams to meet or exceed allocated sales target across a broad range of industrial software, power control and...

  • Account Manager

    hace 4 semanas


    Montevideo, Uruguay Workplace Options A tiempo completo

    Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver...


  • Montevideo, Uruguay Rockwell Automation A tiempo completo

    **Job Description**: Rockwell Automation is hiring! We are looking for an **Account Manager** **to be based in** Montevideo**.** In this customer facing sales role you will liaise and build relationships with our customers executive management teams to meet or exceed allocated sales target across a broad range of industrial software, power control and...