Cloud Operations Specialist
hace 6 meses
**Company Overview**:
Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?
**Description & Qualifications**:
Description
About the Team:
About the Role:
- Install/Deploy Service Pack Releases
- Install/Deploy Application and SQL patches
- Install/Deploy Legislative updates/patches
- Migrate customer reports and files from one environment to another
- Install/remove customer licensing files
- Install/update customer SSO metadata information
- Utilization of a case/ticketing system to schedule, track, coordinate, and communicate maintenance activity progress.
- Create, track, and complete change request cases for required maintenance activities.
- Interact with customer when needed to obtain information/data/files needed for performing maintenance activities and provide timely and accurate updates through the final resolution.
**Qualifications**:
About You:
Basic Qualifications:
- Experience managing and troubleshooting server level issues in a Linux OS utilizing command line only
- Experience and knowledge of the Google Cloud Platform
Preferred Qualifications:
- Demonstrated track record in delivering quality, on-time technology, and business solutions to a diverse world-wide customer base.
- Strong interpersonal and communication skills. Comfortable in global working environment.
- Able to build and cultivate good teamwork with both internal and external teams.
- Understanding of ITIL and Agile best practices
- Ability to be flexible with permanent schedule which may include evenings and/or weekends.
- BS/BA degree in Computer Science or related discipline.
- Google Cloud Platform Certification
- Linux Certification
LI-Hybrid
**EEO Statement**:
**Equal Opportunity Employer**
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
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