Sea Logistics Customer Care Specialist

hace 5 días


Montevideo, Uruguay Kuehne+Nagel A tiempo completo

You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.**
Your Role**:You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure customer satisfaction with our products, services + features.**
Your Responsibilities**:

- To drive customer engagement, satisfaction, retention + reactivation in close cooperation with Field Sales and the Operational Care Center (OCC).
- To establish + strengthen operational relation to customer contact(s) through daily interactions, regular care visits + proactively advising + consulting to ensure customer satisfaction.
- To qualify customer inquiries + provide quotations within the given price band, in line with the guiding leeway in decision-making, then following up to ensure quotations are accepted + closed.
- To support customer onboarding in line with working instructions, ensuring inclusion + transfer of customer requirements into the KN systems alongside the (initial) customer order.
- To qualify + enter customer orders into the operational execution process.
- To collaborate with Finance to adjust credit limits based on daily business development + coordinate measures in case of challenges.
- To document, resolve, analyze all complaints + then identify, share + eliminate root causes.
- To create, review + refine customer reports.
- To ensure delivery against all financial targets + strategic objectives.
**Your Skills and Experiences**:

- University Degree in ADM, COMEX, IR or alike
- Sea Logistics experience
- Fluent Spanish and Intermediate English skills



  • Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Product Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...


  • Montevideo, Uruguay Prometeo Talent A tiempo completo

    We are currently hiring an Customer **Onboarding Specialist** to join our **Sales Department.** The purpose of this role is to ensure a successful onboarding for new clients as they transition from prospective customer to paying customer. This is the most important phase of the customer lifecycle, and the **Customer** **Onboarding Specialist** is...


  • Montevideo, Uruguay Skilled Wound Care A tiempo completo

    **Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...


  • Montevideo, Uruguay Delivery Hero A tiempo completo

    About the opportunity Tenemos una oportunidad para vos, buscamos **Customer Operations Specialist** en **Buenos Aires, Argentina o en Montevideo, Uruguay**!*** - Ser responsable del journey de nuestros usuarios, identificando áreas de oportunidad en la experiência y desafiando el status quo, con el objetivo de mejorar nuestros procesos y asegurar la...


  • Montevideo, Uruguay Infragistics A tiempo completo

    We are currently looking for a **Customer Implementation Specialist (CIS)** who will be responsible for the technical aspects of the POC process for our new product, Slingshot. The CIS is responsible for setting up client dashboards to showcase Slingshot capabilities, ensuring customers reach their goals with our product. Critical to success is a passion...


  • Montevideo, Uruguay Remoteco A tiempo completo

    **PLEASE APPLY THROUGH THIS LINK**: Vivant is a hospitality and property technology ("Prop Tech") company that aims to provide traveling professionals, digital nomads, and experience seekers with beautiful places to stay in the best and most happening locations. We pride ourselves on authentic hospitality and are deeply committed to creating positive...


  • Montevideo, Uruguay Jules A tiempo completo

    **Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...


  • Montevideo, Uruguay NOKIA A tiempo completo

    **_About Mobile Networks_** - In Mobile Networks our goal is to be a leader in 5G and provide the best value to our customers as they evolve their networks. We continue to develop our 5G portfolio according to the latest 3GPP specifications. With more than 2,100 patent families essential for 5G, we are proud of the number of industry firsts that we have...


  • Montevideo, Uruguay CHS Inc A tiempo completo

    CHS Inc. es una agroindustria global líder propiedad de agricultores, ganaderos y cooperativas en los Estados Unidos que proporciona granos, alimentos y recursos energéticos a empresas y consumidores de todo el mundo. Servimos a clientes y consumidores agrícolas en los Estados Unidos y en todo el mundo. La mayoría de nuestros 10.000 empleados están en...

  • Client Support Specialist

    hace 2 semanas


    Montevideo, Uruguay Entravision Communications Corporation A tiempo completo

    **Client Support Specialist - Meta** **RedMas Tirkel Uruguay** | **Full Time** **OBJECTIVES** The Client Support specialist will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and product support, helping customers with product setup, and recording all customer...


  • Montevideo, Uruguay Times Consult A tiempo completo

    **No overnight shift (Latest shift until 10pm only)** **Company sponsor flight ticket & accommodation assistant** **Work Visa will be provided** **Interview will be conducted in English.** **JOB RESPONSIBILITIES**: CSE will be responsible for all types of communications with our existing clients in terms of: - Supporting company good image - Provide...


  • Montevideo, Uruguay Georgia-Pacific A tiempo completo

    **Description** GP Cellulose GmbH is the global trading headquarters of fluff and specialty cellulose products. We have five manufacturing locations in the United States and export and sell our products worldwide. We are a subsidiary of Georgia-Pacific LLC whose headquarters is in Atlanta, Georgia, USA. We focus on understanding the needs of our global...


  • Montevideo, Uruguay Koch Shared Services México S de RL de CV. A tiempo completo

    GP Cellulose GmbH is the global trading headquarters of fluff and specialty cellulose products. We have five manufacturing locations in the United States and export and sell our products worldwide. We are a subsidiary of Georgia-Pacific LLC whose headquarters is in Atlanta, Georgia, USA. We focus on understanding the needs of our global customers and...

  • Oral Care Consultant

    hace 3 días


    Montevideo, Uruguay Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 147901 - Montevideo, Montevideo, Uruguay **Influencing and establishing long-term partnerships with dental professionals to make Colgate oral care products an integral part of their practice, ensuring that Colgate is the brand they personally use, use in their dental office and actively recommend to their...

  • Logistics Specialist

    hace 2 semanas


    Montevideo, Uruguay Diebold Nixdorf A tiempo completo

    **Resumen del puesto**: Este puesto será responsable de la logística y la cadena de suministro de repuestos de servicio y producto en Uruguay, que incluyen: planificación de gestión de inventario / materiales, pronóstico y conciliación de inventario, flete / transporte, operación en almacén principal y en sucursales, logística inversa, KPIs y...


  • Montevideo, Uruguay Workplace Options A tiempo completo

    Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver...

  • Marketing Specialist

    hace 2 semanas


    Montevideo, Uruguay OrangeLoops A tiempo completo

    We are a full-stack software development company passionate about what we do. We work with customers worldwide, mainly from the US, creating products and providing customized solutions for web and mobile platforms. We are seeking to take on a Marketing Specialist who can help us take our team’s capabilities to the next level. **Some...


  • Montevideo, Uruguay Trafigura A tiempo completo

    **Main Purpose**: Founded in 1993, Trafigura is one of the largest physical commodities trading groups in the world. Trafigura sources, stores, transports and delivers a range of raw materials (including oil and refined products and metals and minerals) to clients around the world. The trading business is supported by industrial and financial assets,...


  • Montevideo, Uruguay Altisource A tiempo completo

    **ARE YOU READY TO WORK AT ALTISOURCE?** At Altisource (NASDAQ: ASPS), we build world-class technologies and services for the mortgage and real estate industry, and are well poised to help revolutionize how homes are bought, sold and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction...

  • Onboarding Specialist

    hace 2 días


    Montevideo, Uruguay Curbelo & Cianci Consultores A tiempo completo

    Do you want to become part of one of the most successful and acquisitive software businesses in the world? - Are you someone who has the confidence to build relationships with senior executives and business owners? - Do you want to be part of a growing company with many opportunities to expand your ambitious career aspirations? We are looking to recruit an...