Client Integration Specialist
hace 2 semanas
OVERVIEW:
- Come and be a part of a global sports organization during a period of significant growth and transformation Join a new Client-Setup & Integration team and work closely with our largest customers to provide first-class technical support and guidance throughout the entire customer journey with Sportradar.- We are looking for a motivated Integration Engineer, who will support our team. This is a perfect opportunity to work along your studies and to gain first-hand professional experience on the job.- THE CHALLENGE:- Partners with Sales and Accounts team in relationship management of Sportradar’s key clients, serving as a source of technical assistance & advice to ensure clients maximize the value of our products/services
- Engage with key accounts to deliver timely, accurate, and professional technical guidance and assistance
- Partner with internal stakeholders (Sales, Product, Production, and Engineering) to ensure seamless integration for new key accounts, as well as provide ongoing issue resolution, adoption of enhancements and new features, and other technical needs on behalf of our clients
- Technically lead/advise best practices for customer integration of Sportradars' Sports Betting Solutions and other products then hands-on assist customers with integration activities
- Function as project manager for integration work when needed
- Work closely with tech leads and Product Management to Identify and address product, process, and documentation improvements to maximize ease of product integration
- Actively contribute ideas for software improvements and solutions to technology challenges- YOUR PROFILE:
- Must:- BS in Computer Science, Computer Engineering, or a related field;
- 3+ years of working experience or ongoing higher education is acceptable
- Exceptional written and verbal English communication skills, with an emphasis on communicating highly technical and complex topics to a non-technical audience
- Ability to manage multiple projects simultaneously in a deadline-driven, fast-paced environment
- Proactive self-starter with strong time management and organizational skills
- Ability to multi-task and maintain a high attention to details
- Willingness to occasional travel- Nice to have:- First experience in technical client integration, sales engineering, or a similar role is beneficial
- First experience with XML, Json, SDK, JAVA, Python, Groovy, C, C++, or Perl is beneficial
- A passion for sports is beneficial, but not required- OUR OFFER:- A young and highly motivated environment
- Work in a fast-growing and innovative company
- Good opportunities for professional and self-development
- Learning new technologies
- Working in teams
- Excellent work atmosphere- Buckle up, hold on tight and get ready for an incredible adrenaline-rush throughout this exciting ride with us: #maketheteam and shape your future as well as ours_
- Sportradar is an Equal Opportunity Employer. We are committed to encourage diversity within our teams. All qualified applicants will receive consideration without regard to among other things, your background, status, or personal preferences._
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