Service Supervisor
hace 3 semanas
**The Service Department is responsible for the proper functioning of our clients' wind farms, and for guaranteeing the maximum performance of each wind turbine throughout its useful life. In addition, it ensures that the wind turbines operate at their maximum capacity and generate maximum power for customers. Consequently, this team is essential to maintain customer loyalty in the long term.**
**Responsibilities**:
- Supervision of a team of Service Technicians to ensure that they carry out their work effectively, safely and to the required standards
- Use KPIs to monitor team and individual performance and take action as appropriate to share successes, address shortfalls and make improvements
- Follow up with customers regarding performance of turbines and quality of work
- Optimize manpower availability through control and approval of holiday requests and management of absence against capacity requirements
- Conduct QSE audits in co-operation with the QSE department
- Ensure effective two way communication between Service Technicians and the Regional Office.
- Development of Service Technicians including annual appraisals, identification of training needs and delivery of on-site training and coaching on best practice to create and maintain a high performance team.
- Participate in the selection of new Service Technicians
- Together with Customer Manager perform face to face customer contact
- Support planning to ensure resources available at all times. Have regular meeting with planner to ensure plans are on target.
- Carry on SO management process once created
**Qualifications**:
- Bachelors degree in Electrical, Mechanical, Electromechanical, Naval Engineering
- Prior strong SAP knowledge and hands-on experience is highly desired
- Strong skills in business understanding and information / datanalysis
- At least 3 years industry applicable experience
**Availability to work in Uruguay**
**About Vestas**
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
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