Azure Customer Support
hace 6 meses
We are hiring people oriented in the IT filed.
**Responsibilities**:
- Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding problems identified in Microsoft software products, and manage relationships with those customers.
- Be flexible to work in different shifts.
- Use trace analysis, source code, and other sophisticated debugging tools to analyze problems and develop solutions to meet customer needs; may involve writing code.
- Acquire & coordinate resources from other groups as needed to resolve customer issues.
- Manage hot issues by setting customer expectations, devising action plans, being available 24x7, and professionally communicating to all parties involved.
- Share knowledge with other engineers and develop customer solutions efficiently.
- Communicate technically complex information with Microsoft’s developer customers via telephone, written correspondence, and electronic services.
- Create advanced technical content including Microsoft Knowledge Base articles, samples, whitepapers, and training.
- Own and Participate in regular technical triage meetings to share knowledge with other engineers and help them develop efficient solutions to their customers.
- Drive resolution of critical situations (CritSits) and ensure smooth execution through the life of the crisis by adherence to processes and guidelines.
Hybrid model (home office / onsite).
**Office**: TCS Malvin (E-Tower). Montevideo
**Shifts**: 9-18 or 14-23
-
Customer Support Professional
hace 1 mes
Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completoUnlock Your Potential as a Customer Support ConsultantAt SupportYourApp, we're passionate about delivering exceptional customer experiences. As a Customer Support Consultant, you'll be a key part of our team, providing technical support and ensuring our clients' satisfaction.Key Responsibilities:Technical Support: Provide top-notch technical support to our...
-
Customer Support Lead
hace 6 meses
Montevideo, Uruguay Third-Party Job Posts A tiempo completoCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...
-
Customer Support Specialist
hace 2 meses
Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completoAre you passionate about delivering exceptional customer experiences?We're looking for a skilled Customer Support Consultant to join our team at SupportYourApp.As a Customer Support Consultant, you will be responsible for providing top-notch support to our clients via various communication channels.You will build strong relationships with customers, meet...
-
Customer Support Agent
hace 2 meses
Montevideo, Uruguay Capital Recruit A tiempo completoAbout the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a...
-
Customer Support Expert
hace 1 mes
Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completoUnlock Your Potential as a Customer Support ConsultantAre you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural and multilingual environment? We're seeking a skilled Customer Support Consultant to join our team at SupportYourApp.Key Responsibilities:Provide top-notch customer support via calls, chats, and...
-
Customer Support Representative
hace 6 meses
Montevideo, Uruguay UPshow A tiempo completo**Responsibilities**: - Execute live event streams for UPshow customers - Answer inbound customer support tickets from conflict to resolution - Troubleshoot customer issues relating to device installation, streaming and connectivity issues, registering for streaming events, all while ensuring customer satisfaction - Collaborate with engineering and product...
-
Customer Support
hace 6 meses
Montevideo, Uruguay Directa24 A tiempo completoEron International is a 360 payment technology platform for Latin America, Asia and other emerging markets. We operate as a payment processor, making it simple and risk-free for our customers and partners. The biggest gaming, gambling and Forex companies trust Eron International to effortlessly manage their payment expansion and drive payment...
-
Technical Customer Support Specialist
hace 6 meses
Montevideo, Uruguay Jules A tiempo completoHi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...
-
Customer Support Specialist
hace 3 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoAt Sabre, we are looking for a highly skilled and motivated Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer support and service to our clients in the travel industry.About the Role:The successful candidate will have a strong background in customer service and support, with experience...
-
Customer Support Analyst
hace 6 meses
Montevideo, Uruguay Trafigura A tiempo completo**Main Purpose**: Founded in 1993, Trafigura is one of the largest physical commodities trading groups in the world. Trafigura sources, stores, transports and delivers a range of raw materials (including oil and refined products and metals and minerals) to clients around the world. The trading business is supported by industrial and financial assets,...
-
(Uruguay) Technical Support Consultant
hace 6 meses
Montevideo, Uruguay SupportYourApp A tiempo completoPassionate about the latest trends in Tech? What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds. Join our team as a Technical Support Consultant and get the most agile digitalized training and emerge into...
-
Customer Success Specialist
hace 6 meses
Montevideo, Uruguay Jules A tiempo completo**Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...
-
Technical Cloud Support Specialist
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoSabre, a leading technology company in the global travel industry, is seeking an experienced Technical Cloud Support Specialist to join our team. As a key player in providing advanced support to Level 2 agents, you will drive cloud initiatives and optimizations using Microsoft Azure and Microsoft Solutions Framework (MSF) technologies.Role OverviewThe ideal...
-
Technical Lead Customer Support
hace 4 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoAre you a seasoned leader with a passion for delivering exceptional customer support? We are seeking a Technical Lead to join our team at Sabre, where you will be responsible for leading a team of technical experts in providing world-class support to our customers.Job DescriptionWe are looking for a highly motivated and experienced Technical Lead who can...
-
Customer Streaming Support Representative
hace 6 meses
Montevideo, Uruguay UPshow A tiempo completo**Responsibilities**: - Build and maintain Everpass events in the UPshow backend, based on master schedule - Execute Everpass live event streams for UPshow customers - Collaborate with engineering and product to evolve our streaming product - Answer inbound customer support tickets from conflict to resolution - Troubleshoot customer issues relating to...
-
Customer Streaming Support Representative
hace 6 meses
Montevideo, Uruguay UPshow A tiempo completo**Responsibilities**: - Build and maintain Everpass events in the UPshow backend, based on master schedule - Execute Everpass live event streams for UPshow customers - Collaborate with engineering and product to evolve our streaming product - Answer inbound customer support tickets from conflict to resolution - Troubleshoot customer issues relating to...
-
Technical Support Level 2
hace 6 meses
Montevideo, Uruguay Synapsis A tiempo completoThis is a high-level global support center position, for Internet security products. In a leading provider of cyber security solutions to corporate enterprises and governments globally. Desired Background - ISP Support or related networking positions will be considered and or in lieu of coursework. - Strong knowledge of networking concepts - VLAN, WAN, LAN,...
-
Sea Logistics Customer Care
hace 6 meses
Montevideo, Uruguay Kuehne+Nagel A tiempo completoConstruye y promueve excelentes relaciones con colegas, diseña experiências de clientes que inspiran lealtad. Eres el pilar más importante de nuestro éxito. Tú marcas la diferencia. ** Your Role**: You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market...
-
Technical Support Specialist
hace 8 meses
Montevideo, Uruguay XperiencOps Inc A tiempo completoXperiencOps Inc. is seeking a highly motivated and customer-focused Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our clients and resolving their issues in a timely and efficient manner. Your ability to troubleshoot complex problems, communicate...
-
Technical Support Specialist
hace 8 meses
Montevideo, Uruguay Selligent Marketing Cloud A tiempo completoTechnical Support Specialists are responsible for providing first-level technical support for the company’s different solutions, delivering an outstanding customer experience through our ticketing system. They are expected to train customers on using our technology, troubleshoot any potential issues, and excel in creative problem-solving, delivering...