Collection Specialist I
hace 2 meses
About the Role
We are seeking a highly skilled and motivated Collection Specialist to join our team at Sabre. As a key member of our team, you will be responsible for managing the status of open accounts receivable, analyzing account balance data, and performing reconciliations to detect problems and determine collection actions.
Key Responsibilities
- Interact with internal clients, including the Billing team, Cash Applications, and Sales teams, to develop a good network within the organization.
- Show excellent customer service skills, native or high-level spoken foreign language, and trained negotiation skills to directly interact with customers.
- Effective communication skills, willingness, and ability to reach out to customers by phone and email to negotiate payment, while maintaining excellent customer service manners.
- Accounting skills and background, accounts collections experience, and/or customer service experience will be considered a plus.
- Excel skills intermediate level or above are required.
- SAP, Salesforce, Microsoft systems knowledge will be considered a plus.
- Be able to handle an important workload effectively and meet deadlines.
- Organizational skills and prioritization are key to the role of a Collection specialist.
- Attention to detail and ability to keep a dynamic pace of work.
- Excellent follow-up and research skills.
- Self-motivation, engagement, and drive for results are a must.
About Sabre
We are a dynamic and innovative company that values our employees and strives to create a winning culture. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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