Global Supply Chain Experience Specialist
hace 3 semanas
At Maersk, we strive to deliver an exceptional customer experience by connecting and simplifying our customers' supply chain. As a key member of our Logistics team, you will play a vital role in ensuring seamless end-to-end customer experience, in compliance with all company procedures.
Key Responsibilities:
- Manage the entire shipment process, from start to finish, in adherence to our company's procedures.
- Own customer issues and resolve them efficiently by collaborating with internal stakeholders.
- Take full ownership of customer shipments and communicate proactively to keep customers informed of any issues.
- Serve as the primary point of contact for customers, ensuring timely and effective communication.
We Offer:
- A competitive compensation and benefits package for full-time employees.
- A culture of fairness, mutual respect, responsibility, and care for our business and customers.
- Ongoing personal and professional development initiatives to support your growth.
You Will Thrive in This Role If:
- You have 1-2 years of experience in Customer Experience teams, with a focus on Logistics, Shipping, Landside Transportation, and related services.
- You hold a degree in Business Administration, Economics, International Relations, Foreign Trade, Logistics, or a related field.
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