Field Engineer 3
hace 5 días
**_Unisys es una compañía global de tecnologías de la información que se especializa en proveer soluciones enfocadas por industria e integradas con protocolos avanzados de seguridad a clientes de gobierno, servicios financieros y mercados comerciales._**
- **En Unisys queremos talentos como tú Individuos centrados en el cliente, curiosos y creativos que desean ser parte de una organización donde puedan tener un mejor crecimiento personal, una mejor carrera transformadora con oportunidades de aprendizaje continuo y mejores experiências en general con una marca ética sólida que opera con integridad y mejora la vida de las personas. a través de tecnología segura y confiable.**_
Estamos buscando un practicante de sistemas que se una a este gran equipo de trabajo
**Requisitos**:
- Realiza actividades relacionadas con la instalación, el diagnóstico, el mantenimiento y la reparación deproductos relacionados con la informática, incluidos, entre otros, ordenadores de sobremesa y portátiles, impresorasdispositivos de red, software estándar y servidores en las instalaciones de los clientes y/o en los almacenes.
- Es dirigido por el Help Desk, el Service Desk o el script utilizandométodos, técnicas y herramientas estándar.
- Aplica sus conocimientos personales para resolver problemas de soporte de productosque no pueden ser abordados por el servicio de asistencia.
- Las asignaciones variarán en complejidad desde la solución de problemas de problemas y reparaciones, hasta la reparación de dispositivos más difíciles, incluyendo la recarga y reimagen de PCs/portátiles, y la instalacióny optimización de productos de red HW/SW., servidores y almacenamiento.
**Responsabilidades clave**
- Proporciona soporte de software, hardware y soporte de red para ordenadores de sobremesa, portátiles y servidores.
- Proporciona mantenimiento y soporte en productos heredados - Puede proporcionar soporte para productos empresariales
- Realiza la sustitución de discos en los productos de almacenamiento de la empresa
- Instala y mantiene los PC y el software de redes, servidores y periféricos
- Da soporte a los productos de red desde el punto de vista operativo y de mantenimiento.
**Responsabilidades**:
- Realiza instalaciones, movimientos, adiciones y cambios según sea necesario
- Realiza el seguimiento de los problemas o la escalada.
- Asegura la satisfacción del cliente a lo largo de toda la transacción de prestación de servicios.
- Garantiza el cumplimiento de los acuerdos de nível de servicio específicos del cliente y los tickets de incidentes y solicitudes se actualizan en consecuencia dentro del sistema de tickets.
- **Requisitos para aplicar**:_
- Formación en electrónica equivalente a un mínimo de 2 años en institutos técnicos, escuelas politécnicas y/o escuelas técnicas militares con servicio de campo aplicable y/u otra experiência técnica relacionada a sistemas.
Tipo de puesto: Tiempo completo, Permanente
Salario: $U65.000,00 - $U72.000,00 al mes
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