Field IT Support Specialist

hace 6 días


Montevideo, Uruguay Johnson Controls A tiempo completo

**Job Details**
En ADT Security Services, compañía de Johnson Controls nos encontramos en la búsqueda de un Field IT Support Specialist para nuestras oficinas en Montevideo.

Reportando directamente al Manager del área, sus funciones son:

- Ser el responsable de mantener el área de IT en Uruguay, capaz de mantener activos los distintos sistemas de la compañía y resolver casos para permitir la continuidad del área y la empresa.
- Entregar soporte a los nuevos usuarios, comunicando el uso de los equipos y sistemas de la compañía.
- Ser el principal contacto para entregar apoyo en las funciones de IT, ya sea por llamada, chat o vía que pueda entregar solución.
- Registrar los tickets de Service Desk, entregar apoyo y derivar en caso que corresponda, haciendo un seguimiento de estos hasta cerrarlos.
- Configurar los nuevos equipos y entregar el servicio a las distintas áreas que correspondan.
- Entregar soporte en todas las áreas de Windows (Windows 10, MS - Office 365).
- Reportar incidentes respecto a los equipos de la compañía, manteniendo el contacto con los distintos proveedores.

**Requisitos**:

- Formación profesional en áreas de Técnología, Telecomunicaciones o carrera afín con al menos 5 años de experiência en funciones similares.
- Experiência en multinacionales o que hayas tenido contacto con otros países para la gestión de tus funciones.
- Disponibilidad hora


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