Account Manager Operations, North America

hace 1 mes

Montevideo, Montevideo, Uruguay Sabre A tiempo completo

Job Description:

Sabre is seeking a highly skilled and motivated individual to join our team as an Account Manager Operations, North America. As a key member of our team, you will be responsible for supporting the Account management team in optimizing customer retention strategies, enhancing customer support, and ensuring growth in client revenue through proactive engagement on operational support needs.

Key Responsibilities:

  • Lead weekly, bi-weekly, and monthly operational reviews with clients to ensure alignment and progress towards goals.
  • Assist with administrative tasks, including CRM, reporting, and preparation for client visits and presentations.
  • Coordinate with internal and external customers to meet service levels and maintain company standards.
  • Monitor performance and proactively provide clients with recommendations to optimize operational efficiencies.
  • Ensure contractual (operational) obligations are met from both client and Sabre.
  • Coordinate across various functions within Sabre to ensure client requirements are handled appropriately and in a timely manner.
  • Hold both the client and Sabre accountable for deliverables and decisions to keep projects and programs moving forward.
  • Proactively and diplomatically troubleshoot issues/potential issues with clients to ensure appropriate and relevant internal support is in place to support customer needs.
  • Make decisions based on keeping the three main pillars of our team always in balance: client satisfaction, employee satisfaction, and fiscal fortitude.
  • Find opportunities for improvement across all pieces of the business we impact and provide solutions on how to get better.

Requirements:

  • Pro-active, sense of responsibility, independent, customer-friendly, and target-focused.
  • Advanced level of English both verbal and written.
  • A minimum of 2 years of customer-facing role (desirable to have CRS and/or hotel operations background).
  • Knowledgeable of hospitality-centric technology and systems with strong technical aptitude is preferred.
  • Must possess advanced computer software skills. Technical/systems knowledge (preferable) Advanced Excel skills SynXis CR Working knowledge of RM systems and BI tools.
  • Excellent oral and written communication skills delivering complex solutions in an easy-to-understand manner.
  • Ability to lead and direct multiple projects and initiatives simultaneously.
  • Ability to lead client-facing meetings for operational reviews.
  • Strong interpersonal skills: Ability to communicate professionally and effectively.
  • Exceptional time management, organizational skills, and follow-through; ability to handle multiple projects and deadlines.
  • Passionate about the hospitality industry.
  • Fanatical focus on customer success.

Benefits:

  • Work in modern Zonamerica campus alongside all the amenities it has to offer.
  • Annual Performance bonus plans.
  • Development opportunities in country or globally.
  • We offer a competitive private health insurance for employees and eligible children.
  • Extra Paid Time Off (5 extra days each year).
  • 3-month paid parental leave (12 weeks for fathers/ 18 weeks for mothers).
  • Daily meal allowance.
  • End of Year Break.
  • Life Insurance.
  • Corporate Social Responsibility opportunities.
  • Recognition and acknowledgement programs.
  • Fun employee engagement and development events.

  • Costing Analyst North America

    hace 3 semanas

    Montevideo, Montevideo, Uruguay Syngenta Crop Protection A tiempo completo

    We are seeking a highly skilled Costing Analyst to join our Finance Operations team in North America. As a key member of our team, you will be responsible for organizing processes involved in P&S Costing in North America according to parameters established by Region and Global.Key responsibilities include:Organizing processes involved in P&S Costing in North...

  • Account Manager Operations Specialist

    hace 1 semana

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Job SummarySabre Hospitality Solutions is seeking a skilled Account Manager Operations Support to optimize customer retention strategies and enhance customer support in Latin America.The selected candidate will be responsible for maintaining positive customer relations, coordinating various functions within the company, and ensuring customer requests are...

  • Account Manager Operations Support Specialist

    hace 4 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Job Title: Account Manager Operations Support SpecialistJob Summary:Sabre is seeking a highly skilled Account Manager Operations Support Specialist to join our team in Latin America. As a key member of our operations team, you will be responsible for supporting the Account Management team in optimizing customer retention strategies, enhancing customer...

  • Account Manager Operations Support Specialist

    hace 3 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Job Title: Account Manager Operations SupportSabre Hospitality Solutions is seeking a highly skilled Account Manager Operations Support professional to join our team in Latin America. As a key member of our Account Management team, you will play a critical role in supporting our customers in optimizing their operations, enhancing their support experience,...

  • Account Manager Operations Specialist

    hace 2 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Job SummarySabre is seeking a highly skilled Account Manager Operations Specialist to support the Account management team in optimizing customer retention strategies, enhancing customer support, and ensuring growth in client revenue through proactive engagement on operational support needs.As a key member of the team, you will be responsible for maintaining...

  • Virtual Account Manager

    hace 3 semanas

    Montevideo, Montevideo, Uruguay Cisco A tiempo completo

    Job Title: Virtual Account Manager - UruguayWe are seeking a highly motivated and experienced Virtual Account Manager to join our team in Uruguay. As a Virtual Account Manager, you will be responsible for driving sales growth and achieving quarterly and annual goals by building strong relationships with our end customers in Uruguay.Key Responsibilities:Own...

  • Senior Expert Manager

    hace 1 semana

    Montevideo, Montevideo, Uruguay BASF Services Americas S.R.L. A tiempo completo

    Main Objective:The Americas Senior Expert Manager role is responsible for leading a team of senior professionals in supply chain operations. The team's functions include transportation, import/export, business experts, supply chain consultants, and data analytics specialists. This position is based in the Americas, with a focus on the US, Mexico, and Brasil....

  • Virtual Account Manager for Uruguay

    hace 3 semanas

    Montevideo, Montevideo, Uruguay Cisco A tiempo completo

    Job Summary We are seeking a Virtual Account Manager (VAM) to drive sales growth in Uruguay. The ideal candidate will have a proven track record in quota achievement and experience with software selling. Key Responsibilities Owns end-customer relationships, carries legal quota, and is responsible for the growth of a fixed set of named accounts. ...

  • Virtual Account Manager

    hace 1 semana

    Montevideo, Montevideo, Uruguay Cisco A tiempo completo

    Role SummaryWe are seeking a Virtual Account Manager (VAM) who will be in charge of achieving quarterly and annual goals by a designated account set of end customers in Uruguay. The ideal candidate will drive their business in a hybrid mode and use Digital Selling technologies to build direct relationships with all customers in their territory and drive...

  • Senior Travel Agency Account Manager

    hace 1 semana

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    About the RoleSabre is seeking a talented Sales and Account Management professional to join our NAM Select team. As an Account Manager, you will be responsible for managing a portfolio of travel agency accounts, growing revenue and developing strong relationships with key clients.Key ResponsibilitiesSales and Account Management for US, CA, and Caribbean...

  • Senior Supply Chain Manager

    hace 3 semanas

    Montevideo, Montevideo, Uruguay BASF Services Americas S.R.L. A tiempo completo

    Main Objective of the Position:BASF Services Americas S.R.L. is seeking a Senior Supply Chain Manager to lead a team of experienced professionals in the Americas region. The successful candidate will be responsible for guiding the team to provide efficiencies in operations, implement digital solutions, and optimize processes to bring savings to the...

  • Senior Supply Chain Manager

    hace 3 semanas

    Montevideo, Montevideo, Uruguay BASF Services Americas S.R.L. A tiempo completo

    Main Objective of the Position:The Senior Expert Manager will lead a team of 20 senior and experienced professionals, responsible for transportation, import, and export functional expertise, business expertise, supply chain consulting, data analytics, and performance specialization. The scope of this function is for the Americas, with a focus on the US,...

  • Senior Supply Chain Manager

    hace 2 meses

    Montevideo, Montevideo, Uruguay BASF Services Americas S.R.L. A tiempo completo

    Main Objective of the Position:The Senior Expert Manager will lead a team of 20 senior and experienced professionals in Supply Chain Services Americas, focusing on the US, Mexico, and Brasil. The team will be responsible for transportation, import, and export functional expertise, business expertise, supply chain consulting, data analytics, and performance...

  • Digital Marketing Strategist

    hace 7 días

    Montevideo, Montevideo, Uruguay Hustler Marketing A tiempo completo

    About the RoleThe Digital Marketing Strategist & Client-Facing Account Manager is responsible for driving exceptional experiences and successful outcomes for our clients in the realm of digital marketing.Key Responsibilities:Leveraging technical SEO expertise to deliver outstanding results for our clients.Managing client and vendor relationships to ensure...

  • Senior Supply Chain Manager

    hace 1 mes

    Montevideo, Montevideo, Uruguay BASF Services Americas S.R.L. A tiempo completo

    Main Objective of the Position:The Senior Expert Manager will lead a team of 20 senior and experienced professionals, responsible for transportation, import, and export functional expertise, business expertise, supply chain consulting, data analytics, and performance specialization. The scope of this function is focused on the Americas, with a primary...

  • People Operations Specialist

    hace 1 mes

    Montevideo, Montevideo, Uruguay WiseTech Global A tiempo completo

    We are a software company that creates breakthrough products for supply chain operators. Our customers include DHL and FedEx. Our products touch everything from laptops to food delivery. We are expanding in Latin America and seeking a People Operations Specialist.About You3-5 years of experience in HR/People OperationsPrioritize and manage multiple...

  • Senior Travel Agency Account Manager

    hace 3 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    About the RoleSabre is seeking a talented Sales and Account Management Executive to join our NAM Select team. As a key member of our team, you will be responsible for managing customer relationships, negotiating contracts, and growing agency business.Key ResponsibilitiesDevelop and maintain strong relationships with customers to drive business...

  • Senior Business Manager

    hace 3 semanas

    Montevideo, Montevideo, Uruguay Microsoft A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Business Manager to join our team at Microsoft. As a key member of our leadership team, you will be responsible for driving the execution of our business strategy and ensuring alignment across the organization.About the RoleThe Senior Business Manager will be a strategic partner and advisor to the SSA...

  • Digital Marketing Product Manager

    hace 3 semanas

    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Job Title: Principal Product Manager - Digital MarketingSabre is a technology company that powers the global travel industry. We are seeking a Principal Product Manager - Digital Marketing to join our team.Job Summary:The Principal Product Manager - Digital Marketing will be responsible for the product vision, investment, planning, and execution throughout...

  • Senior Business Manager

    hace 2 meses

    Montevideo, Montevideo, Uruguay Microsoft A tiempo completo

    Job Title: Senior Business ManagerMicrosoft is seeking a highly skilled Senior Business Manager to join our team in Spanish Southamerica. As a key member of our leadership team, you will be responsible for driving business growth, strategy, and operations across the region.Key Responsibilities:Develop and execute business plans to drive growth and revenue...