Support Team Member

hace 3 días


Montevideo, Montevideo, Uruguay PST A tiempo completo

Job Summary

PST.AG is seeking a highly motivated and communicative client care specialist to join our team. As a key member of our support team, you will be responsible for providing comprehensive customer support, creating tickets, and resolving customer cases.

Key Responsibilities

  • Customer care: Responding to customer inquiries and resolving issues in a timely and efficient manner
  • Ticket processing: Initiating, tracking, and reviewing tickets to ensure seamless customer support
  • Communication: Providing clear and concise communication to customers via phone, email, or chat
  • Scheduling appointments: Coordinating appointments and documenting their content

Requirements

  • Bachelor's degree in a related field
  • Minimum 5 years of experience in a similar role
  • Strong organizational and project management skills
  • Excellent English language skills, both written and spoken
  • Familiarity with ERPNext or similar systems
  • Experience with LLM and ability to create prompts and understand output

About Us

PST.AG is a dynamic and international company that values innovation and teamwork. We offer a flexible and independent work environment, with opportunities for growth and development within the company.



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