Global Support Center Advisor
hace 2 semanas
Estás listo para explorar, romper barreras y descubrir mucho más? Sabemos que tienes grandes planes.
Nosotros, también, innovar con la ciencia y la tecnología para enriquecer la vida de las personas con las soluciones en Healthcare, Life Science y Electronics apasiona a nuestros colegas en el mundo entero.
Juntos, soñamos en grande y compartimos el entusiasmo por cuidar a una gran diversidad de personas, clientes, pacientes y al planeta.
Por eso, siempre buscamos mentes curiosas que imaginen lo nunca visto con nosotros.Unidos como uno solo para los pacientes: nuestra meta en Healthcare es ayudar a crear, mejorar y prolongar vidas. Creamos tratamientos, dispositivos inteligentes y tecnologías innovadoras en campos terapéuticos como la oncología, la neurología y la fertilidad.
Nuestros equipos colaboran en 6 continentes con pasión y una curiosidad incesante con el objetivo de ayudar a los pacientes en cada etapa de su vida.
Unirte a nuestro equipo de Healthcare significa formar parte de una cultura de trabajo diversa, inclusiva y flexible, que ofrece fantásticas oportunidades para el desarrollo personal y profesional en todo el planeta.
Tu rol
Este rol es responsable de manejar consultas relacionadas con Compras y Pagos, tanto de colaboradores internos como de proveedores externos, asegurando respuesta y calidad de atención adecuada en tiempo y forma, de acuerdo a los procedimientos estándar.
Principales actividades
Procesar consultas de colaboradores internos y proveedores externos de acuerdo a los "Service Level Agreements". Comunicarse con los colaboradores internos y proveedores externos de manera efectiva y eficiente. Proporcionar fechas de pago y detalles solicitados.
Atender las consultas de los clientes internos y externos, usando las diferentes herramientas de atención:
Tickets, Teléfono y Chat. Asegurar el cumplimiento de los Key Performance Indicators (KPI). Identificar oportunidades de mejora de procesos en las tareas asignadas.
Resolución de consultas en tiempo y forma:
tomar responsabilidad e iniciativa por la consulta hasta que la misma es resuelta de forma exitosa.
**Quién eres?
- Estudiantes de carreras técnicas o Universitarias relacionadas con Administración, Finanzas, Contabilidad o afines.
- Experiência previa en tareas administrativas o de atención al cliente.
- Idioma portugués fluído
- Idioma inglés básico
- Manejo de paquete Office, Excel intermedio/avanzado
- Se valora conocimiento de SAP
- Buscamos una persona proactiva, colaborativa, dinámica, con excelentes habilidades de comunicación, orientada a la satisfacción del cliente y con capacidad de aprendizaje.
Esto es lo que ofrecemos:
Somos mentes curiosas con distintas procedencias, perspectivas y experiências vitales.
Celebramos la diversidad en todas sus dimensiones, porque creemos que impulsa la excelencia y la innovación, las cuales son indispensables para mejorar nuestra capacidad de liderazgo en ciencia y tecnología.
Abrir puertas y oportunidades es nuestro compromiso para que todo el mundo crezca y se desarrolle a su propio ritmo.
Acompáñanos a crear una cultura de inclusión y pertenencia con impacto en millones de personas y que nos empodera a aplicar la magia y abanderar el progreso humano.
Envíanos tu solicitud ahora mismo y sé parte tú también de este equipo tan diverso.-
Global Support Center Advisor
hace 2 semanas
Montevideo, Montevideo, Uruguay Merck KGaA A tiempo completoAplica tu Magia con nosotros ¿Estás listo para explorar, romper barreras y descubrir mucho más? Sabemos que tienes grandes planes. Nosotros, también, innovar con la ciencia y la tecnologÃa para enriquecer la vida de las personas con las soluciones en Healthcare, Life Science y Electronics apasiona a nuestros colegas en el mundo entero. Juntos, soñamos...
-
Global Support Center Advisor
hace 2 semanas
Montevideo, Montevideo, Uruguay Merck KGaA Darmstadt Germany A tiempo completoWork Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans - so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...
-
Support Center Analyst
hace 2 semanas
Montevideo, Montevideo, Uruguay Park Place Technologies Uruguay SRL A tiempo completoSupport Center AnalystWhat you'll be doing: Determines entitlement of new and existing customers. Research entitlement of equipment to properly set service delivery expectations. Works closely with over fifty (50+) field engineers, communicating customer problem and tracking of all steps until resolution. Reporting and special projects as assigned. Other...
-
Supervisor - Product Support (Ze181910)
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoJob Family:Product SupportSabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...
-
Technical Product Support Specialist
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Product Support
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Technical Product Support
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Global Recruitment Specialist
hace 2 semanas
Montevideo, Montevideo, Uruguay Workplace Options A tiempo completoFounded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver...
-
Supervisor Product Support
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoJob Family:Product SupportSabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...
-
Desktop Support Engineer
hace 2 semanas
Montevideo, Montevideo, Uruguay Sportradar AG A tiempo completoTo support our teams, we are looking for a Desktop Support Engineer that will join our office in Montevideo. You will work individually but you will be a part of the international IT support team in the Sportradar Group.THE CHALLENGE: Being the 1 level of tech support Managing day to day IT operations Facilitate IT procurement, desktop support, and active...
-
Technical Product Support Specialist Iii
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoJob Family:Technical SupportSabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...
-
Api Support Analyst
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Product Support
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Product Support Analyst
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
IT Application Support
hace 2 semanas
Montevideo, Montevideo, Uruguay Búsquedas IT A tiempo completoABIERTOImpalaREF:#1525Impala Terminals Group facilitates the global trade of commodities by offering producers and consumers reliable and efficient access to international markets. Through its network of more than 45 strategically located assets and operations in 29 countries, Impala provides critical storage and logistics infrastructure services to energy...
-
Customer Support Team Lead
hace 2 semanas
Montevideo, Montevideo, Uruguay Gomifer S.A. A tiempo completoEn Entain, tenemos la misión de brindar a nuestros clientes de todo el mundo las experiências más entretenidas, respaldadas por la protección del jugador líder en el mercado en apuestas y juegos.A través de nuestra escala global, nos enfocamos en aprovechar nuestras habilidades, talento y capacidades para elevar nuestra tecnología y conocimientos para...
-
Product Support Analyst I
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Gbm Analyst
hace 2 semanas
Montevideo, Montevideo, Uruguay WTW A tiempo completoGBM Analyst Montevideo,February 07, 2024The CompanyAt WTW, we provide data-driven, insight-led solutions in the areas of people, risk and capital that make your organization more resilient, motivate your workforce, and maximize performance.The BusinessThe Global Delivery Center (GDC) is an internal service center that provides international support in the...
-
Desktop Support Engineer
hace 2 semanas
Montevideo, Montevideo, Uruguay Sportradar A tiempo completoCompany DescriptionWe're the world's leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.Job Description:To strengthen our experienced teams, we...
-
Global Learning Specialist
hace 2 semanas
Montevideo, Montevideo, Uruguay Workplace Options A tiempo completoFounded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver...