Empleos actuales relacionados con Analista de Customer Experience - Montevideo, Montevideo - RCI Latinoamerica S.A.
-
Supply Chain Experience Specialist
hace 2 semanas
Montevideo, Montevideo, Uruguay Maersk A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Analyst to join our team at Maersk. As a key member of our customer-facing team, you will play a vital part in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesManage the end-to-end shipment process, ensuring seamless execution and...
-
Customer Engagement Specialist
hace 3 semanas
Montevideo, Montevideo, Uruguay Altisource A tiempo completoPosition Overview The Sales Support Specialist at Altisource plays a crucial role in enhancing client satisfaction and streamlining sales processes. This position involves: Managing incoming communications from clients through various channels including calls, emails, and chat. Overseeing the complete customer journey, from initial purchase inquiries to...
-
Customer Support Specialist
hace 3 semanas
Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completoUnlock Your Potential in a Multicultural EnvironmentAre you passionate about technology and customer satisfaction? Do you thrive in a dynamic and inclusive environment? We're looking for a skilled Customer Support Specialist to join our team at SupportYourApp.About the RoleProvide exceptional technical support to customers via various communication...
-
Customer Engagement Manager
hace 3 semanas
Montevideo, Montevideo, Uruguay dLocal A tiempo completoWhy consider a career with dLocal? dLocal empowers leading enterprises to facilitate payments across 40 countries in emerging markets. Renowned brands depend on us to enhance conversion rates and streamline payment expansion seamlessly. As both a payment processor and a merchant of record in our operational regions, we enable our merchants to penetrate the...
-
Customer Service Representative
hace 3 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoAbout the RoleSabre is seeking a highly skilled Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for providing technical support to our customers, ensuring prompt resolutions to complex issues, and collaborating with cross-functional teams to deliver exceptional customer service.Key ResponsibilitiesConduct...
-
Director of Customer Projects
hace 3 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoAbout the RoleThe Director of Customer Projects will be responsible for leading high-performing teams to execute key strategic projects in the region with minimal support from HQ. This role involves providing regional leadership and operational support to prospects, customers, and sales teams, aiming to meet revenue and sales targets through implementations...
-
Learning Experience Designer
hace 3 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoAbout the RoleSabre is seeking a highly skilled and experienced Training Development Specialist to join our Enablement and Customer Training team. As a key member of our team, you will be responsible for designing, developing, and maintaining instructional content, including e-learning courses, training videos, instructor and student guides, job aids,...
-
Client Success Specialist
hace 3 semanas
Montevideo, Montevideo, Uruguay dLocal A tiempo completoWhy consider a career with dLocal? dLocal empowers leading global enterprises to process payments across 40 emerging markets. Renowned brands depend on us to enhance conversion rates and streamline payment expansion seamlessly. As both a payment facilitator and a merchant of record in our operational regions, we enable our clients to penetrate the world's...
-
Technical Support Specialist
hace 2 semanas
Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo{"title": "Technical Support Consultant", "description": "Unlock Your Potential in a Multicultural EnvironmentAre you passionate about technology and customer support?We're looking for a skilled Technical Support Consultant to join our team at SupportYourApp, a leading Support-as-a-Service company. As a Technical Support Consultant, you will be responsible...
-
Product Manager
hace 13 horas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoAbout the RoleThe Distribution Experience product team at Sabre is highly engaged with customers, technology counterparts, and partners. We focus on collaboration to find solutions to business problems and leverage analytics and engagements to validate our assertions. The successful product manager will be able to balance strategic thinking with tactical...
-
Product Manager
hace 1 día
Montevideo, Montevideo, Uruguay Lenskart A tiempo completoProduct Manager Job DescriptionActivo ́s Product Manager is responsible for the commercial development of a client ́s online entertainment product. This includes managing the product throughout its lifecycle, gathering and prioritizing product-feature and customer requirements, participating in defining the product vision, and working closely with...
-
Senior Relationship Manager
hace 1 semana
Montevideo, Montevideo, Uruguay EXANTE A tiempo completoAbout the RoleWe are expanding our global presence and seeking an experienced Senior Relationship Manager to join our team in multiple locations across Europe, Africa, LATAM, and Asia.The ideal candidate is a highly motivated individual with a strong track record in business development and sales, who is passionate about offering innovative investment...
-
B2B Sales Director
hace 7 días
Montevideo, Montevideo, Uruguay LatamCent A tiempo completoB2B Sales Manager Job DescriptionAt LatamCent, we are seeking a highly skilled B2B Sales Manager to join our team and drive our sales performance in the LATAM region. As a key player in our sales team, you will be responsible for implementing sales and marketing initiatives, building and maintaining relationships with key clients, and providing expert...
-
Collection Specialist I
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Collection Specialist to join our team at Sabre. As a key member of our team, you will be responsible for managing the status of open accounts receivable, analyzing account balance data, and performing reconciliations to detect problems and determine collection actions.Key ResponsibilitiesInteract...
-
Site Reliability Engineer 3
hace 3 semanas
Montevideo, Montevideo, Uruguay LatamCent A tiempo completoAbout LatamCentAt LatamCent, we are revolutionizing enterprise-scale data management and routing. We are building a cutting-edge customer data platform (CDP) on the customer's own data warehouse. Our innovative, developer-first approach is a game-changer. We understand the profound impact customer data has on businesses, and we are committed to solving the...
-
Regional Delivery Manager
hace 2 semanas
Montevideo, Montevideo, Uruguay Sabre A tiempo completoAbout the RoleSabre Hospitality is seeking a highly skilled and experienced leader to join our Customer Projects team as a Regional Delivery Manager. As a key member of our EMEA operations team, you will be responsible for driving high-performing teams to execute strategic projects in the region with minimal support from HQ.Key ResponsibilitiesDrive revenue...
-
Technical Support Specialist
hace 6 días
Montevideo, Montevideo, Uruguay Oceans Code Experts A tiempo completoJob SummaryOceans Code Experts is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide top-tier customer support while troubleshooting, optimizing, and integrating technical solutions for clients.Key ResponsibilitiesProvide expert technical support for WooCommerce and Magento platforms,...
-
Client Relations Coordinator
hace 3 semanas
Montevideo, Montevideo, Uruguay Altisource A tiempo completoPosition Overview The Client Relations Coordinator will be responsible for managing client interactions and ensuring a seamless experience throughout the sales process. Key Responsibilities Respond to incoming inquiries via phone, email, and chat from clients seeking assistance. Oversee the complete sales cycle, ensuring that each customer is supported from...
-
Client Relationship Manager
hace 3 semanas
Montevideo, Montevideo, Uruguay dLocal A tiempo completoWhy consider a career with dLocal? dLocal empowers leading global enterprises to manage payments across 40 countries in emerging markets. Major brands depend on us to enhance conversion rates and streamline payment expansion seamlessly. As both a payment processor and a merchant of record in our operational regions, we facilitate our merchants' entry into...
-
Sales Operations Associate
hace 3 semanas
Montevideo, Montevideo, Uruguay Altisource A tiempo completoPosition Overview The Sales Support Specialist at Altisource plays a crucial role in enhancing client interactions and ensuring a seamless sales process. This position involves: Responding to inbound inquiries via calls, emails, and chats from clients seeking assistance. Overseeing the complete sales cycle, from initial purchase inquiries to final closure,...
Analista de Customer Experience
hace 4 meses
Orientamos nuestra búsqueda a personas con marcada capacidad de análisis, proactividad, trabajo bajo presión, excelentes habilidades de comunicación, organización, trabajo en equipo y atención al detalle.
Tareas principales a realizar:
- Garantizar la satisfacción y fidelización de nuestros socios, teniendo en cuenta sus necesidades y cumpliendo con los estándares de calidad en la presentación del servicio establecidos por la empresa.
- Identificar áreas de oportunidad en los procedimientos establecidos, detectar deficiencias en los servicios ofrecidos y proponer/establecer mejoras en los mismos, así como implementar acciones preventivas ante situaciones futuras.
¿Qué buscamos?
- Carrera Universitaria en curso o Carrera Técnica en las ramas de Administración, Ciencias Económicas, Turismo, Comunicación, Marketing.
- Experiência en ventas, atención al cliente, manejo de casos complejos, experiência en turismo y/o tiempo compartido.
- Dominio de idiomas Español y Portugués.
- Dominio de idioma inglés (EXCLUYENTE).
- Herramientas informáticas: Manejo de Office y Outlook.
- Dominio avanzado de Excel.
Habilidades:
- Redacción de informes.
- Capacidad de análisis.
- Proactividad.
- Trabajo en equipo.
- Manejo de objeciones.
- Confidencialidad.
- Responsabilidad.
Horarios:
- Lunes a viernes 1321 hrs.
- Dos sábados al mes.
- Guardias eventuales los domingos.
