Customer Support

hace 5 meses


Montevideo, Uruguay GD hr value A tiempo completo

MISION del PUESTO
Responsable de administrar las operaciones de ventas, incluyendo la creación, eliminación y modificación de la información de clientes y proveedores en los sistemas correspondientes, la gestión de cobros y la clasificación de la información necesaria para asignar líneas de crédito o límites de crédito.
Llevar a cabo los esfuerzos de cobro de los clientes de Boortmalt según las instrucciones del Gerente de Ventas o los procedimientos establecidos, trabajando en conjunto con el Key Account Manager y el Analista de Soporte de Ventas.
RESPONSABILIDADES Clasificación y gestión de la información necesaria para asignar líneas de crédito o límites de crédito a los clientes. Administración de ventas: Asegurar la actualización de los datos financieros de los clientes (impuestos, entre otros). Cálculo de notas de crédito/débito basado en ajustes de precio/calidad. Actualización de facturas de BM en el portal web del cliente. Interacción con los clientes, respondiendo preguntas básicas y procesando pedidos. Monitoreo de los pedidos de los clientes, verificación cruzada con el analista de importación/exportación. Recepción y organización de documentos. Cálculo de los montos adeudados. Negociación de acuerdos de pago de deudas tanto comerciales como de consumidores. Preparación y presentación de documentos legales. Seguimiento del flujo de cobros de cada una de las cuentas activas. Envío de la información necesaria a los clientes. Trabajo cercano con el equipo de Finanzas.

Malta´s first leading producer worldwide

**Requisitos**:
Competencias Conocimiento de las operaciones de ventas y cobros, incluyendo los procesos de facturación, emisión de facturas, pagos y seguimiento. Habilidad para comunicarse efectivamente con clientes y deudores tanto de forma oral como escrita. Capacidad para analizar información de cuentas de clientes, datos de ventas y datos de cobros. Habilidad para interactuar con los clientes y resolver problemas relacionados con cobros de manera oportuna y profesional. Habilidad para negociar con el cliente y encontrar soluciones mutuamente beneficiosas. Capacidad para aprender rápidamente los sistemas utilizados por la empresa (SAP)

**Experiência**: Mínimo de uno a tres años de experiência en cuentas por cobrar, cobros o un rol relacionado.

**Idioma/Tecnología**: Conocimientos avanzados de Microsoft Office. Excel Excluyente. Experiência en SAP (módulos SD-FI-CO), idealmente. Español bilingüe. Nível de Inglés Intermedio Sólido. Portugués: Intermedio.

Beneficios

Interesante propuesta de valor, en relación de dependencia con Boortmalt, Cías belga que es la mayor productora de Malta a nível Mundial; formando parte del start up en UY.

**Zona de Trabajo**: Montevideo, zona Montevideo Shopping Center.



  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Unlock Your Potential as a Customer Support ConsultantAt SupportYourApp, we're passionate about delivering exceptional customer experiences. As a Customer Support Consultant, you'll be a key part of our team, providing technical support and ensuring our clients' satisfaction.Key Responsibilities:Technical Support: Provide top-notch technical support to our...

  • Customer Support Lead

    hace 5 meses


    Montevideo, Uruguay Third-Party Job Posts A tiempo completo

    Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Unlock Your Potential as a Customer Support ConsultantAre you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural and multilingual environment? We're looking for a skilled Customer Support Consultant to join our team at SupportYourApp!What You'll Do:Provide top-notch customer support via chats, emails, and other...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Unlock Your Potential in a Multicultural EnvironmentAre you passionate about technology and customer satisfaction? Do you thrive in a dynamic and inclusive environment? We're looking for a skilled Customer Support Specialist to join our team at SupportYourApp.About the RoleProvide exceptional technical support to customers via various communication...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    {"h1": "Unlock Your Potential as a Customer Support Consultant ","p": "Are you passionate about technology and customer satisfaction? Do you have excellent communication skills and a positive attitude? We are looking for a Customer Support Consultant to join our team at SupportYourApp, a leading Support-as-a-Service company. ","ul": [{"li": "Provide...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Are you passionate about delivering exceptional customer experiences?We're looking for a skilled Customer Support Consultant to join our team at SupportYourApp.As a Customer Support Consultant, you will be responsible for providing top-notch support to our clients via various communication channels.You will build strong relationships with customers, meet...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    {"title": "Customer Support Consultant", "description": "Unlock Your Potential in a Multicultural EnvironmentAre you passionate about technology and customer satisfaction? Do you have excellent communication skills in English and French? We are looking for a Customer Support Consultant to join our team at SupportYourApp, a leading Support-as-a-Service...

  • Customer Support Agent

    hace 4 semanas


    Montevideo, Uruguay Capital Recruit A tiempo completo

    About the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a...

  • Customer Support Expert

    hace 1 semana


    Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Unlock Your Potential as a Customer Support ConsultantAre you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural and multilingual environment? We're seeking a skilled Customer Support Consultant to join our team at SupportYourApp.Key Responsibilities:Provide top-notch customer support via calls, chats, and...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    {"title": "Customer Support Consultant", "description": "Unlock Your Potential in a Multicultural EnvironmentAre you passionate about technology and customer satisfaction? Do you have excellent communication skills and a positive attitude? We are looking for a Customer Support Consultant to join our team at SupportYourApp, a leading Support-as-a-Service...


  • Montevideo, Uruguay UPshow A tiempo completo

    **Responsibilities**: - Execute live event streams for UPshow customers - Answer inbound customer support tickets from conflict to resolution - Troubleshoot customer issues relating to device installation, streaming and connectivity issues, registering for streaming events, all while ensuring customer satisfaction - Collaborate with engineering and product...


  • Montevideo, Montevideo, Uruguay SupportYourApp A tiempo completo

    Unlock Your Potential as a Customer Support ConsultantAre you passionate about technology and eager to make a difference in the lives of customers? We're looking for a skilled Customer Support Consultant to join our team at SupportYourApp.What You'll Do:Provide exceptional customer support via calls, chats, and emailsBuild positive and long-lasting...

  • Customer Support

    hace 5 meses


    Montevideo, Uruguay Directa24 A tiempo completo

    Eron International is a 360 payment technology platform for Latin America, Asia and other emerging markets. We operate as a payment processor, making it simple and risk-free for our customers and partners. The biggest gaming, gambling and Forex companies trust Eron International to effortlessly manage their payment expansion and drive payment...


  • Montevideo, Uruguay Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...


  • Montevideo, Uruguay Trafigura A tiempo completo

    **Main Purpose**: Founded in 1993, Trafigura is one of the largest physical commodities trading groups in the world. Trafigura sources, stores, transports and delivers a range of raw materials (including oil and refined products and metals and minerals) to clients around the world. The trading business is supported by industrial and financial assets,...


  • Montevideo, Uruguay Jules A tiempo completo

    **Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...


  • Montevideo, Uruguay UPshow A tiempo completo

    **Responsibilities**: - Build and maintain Everpass events in the UPshow backend, based on master schedule - Execute Everpass live event streams for UPshow customers - Collaborate with engineering and product to evolve our streaming product - Answer inbound customer support tickets from conflict to resolution - Troubleshoot customer issues relating to...

  • Azure Customer Support

    hace 5 meses


    Montevideo, Uruguay Tata Consultancy Services A tiempo completo

    We are hiring people oriented in the IT filed. **Responsibilities**: - Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding problems identified in Microsoft software products, and manage relationships with those customers. - Be flexible to work in different shifts. - Use trace...


  • Montevideo, Uruguay UPshow A tiempo completo

    **Responsibilities**: - Build and maintain Everpass events in the UPshow backend, based on master schedule - Execute Everpass live event streams for UPshow customers - Collaborate with engineering and product to evolve our streaming product - Answer inbound customer support tickets from conflict to resolution - Troubleshoot customer issues relating to...


  • Montevideo, Uruguay Kuehne+Nagel A tiempo completo

    Construye y promueve excelentes relaciones con colegas, diseña experiências de clientes que inspiran lealtad. Eres el pilar más importante de nuestro éxito. Tú marcas la diferencia. ** Your Role**: You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market...