Customer Support
hace 2 semanas
MISION del PUESTO
Responsable de administrar las operaciones de ventas, incluyendo la creación, eliminación y modificación de la información de clientes y proveedores en los sistemas correspondientes, la gestión de cobros y la clasificación de la información necesaria para asignar líneas de crédito o límites de crédito.
Llevar a cabo los esfuerzos de cobro de los clientes de Boortmalt según las instrucciones del Gerente de Ventas o los procedimientos establecidos, trabajando en conjunto con el Key Account Manager y el Analista de Soporte de Ventas.
RESPONSABILIDADES Clasificación y gestión de la información necesaria para asignar líneas de crédito o límites de crédito a los clientes. Administración de ventas: Asegurar la actualización de los datos financieros de los clientes (impuestos, entre otros). Cálculo de notas de crédito/débito basado en ajustes de precio/calidad. Actualización de facturas de BM en el portal web del cliente. Interacción con los clientes, respondiendo preguntas básicas y procesando pedidos. Monitoreo de los pedidos de los clientes, verificación cruzada con el analista de importación/exportación. Recepción y organización de documentos. Cálculo de los montos adeudados. Negociación de acuerdos de pago de deudas tanto comerciales como de consumidores. Preparación y presentación de documentos legales. Seguimiento del flujo de cobros de cada una de las cuentas activas. Envío de la información necesaria a los clientes. Trabajo cercano con el equipo de Finanzas.
Malta´s first leading producer worldwide
**Requisitos**:
Competencias Conocimiento de las operaciones de ventas y cobros, incluyendo los procesos de facturación, emisión de facturas, pagos y seguimiento. Habilidad para comunicarse efectivamente con clientes y deudores tanto de forma oral como escrita. Capacidad para analizar información de cuentas de clientes, datos de ventas y datos de cobros. Habilidad para interactuar con los clientes y resolver problemas relacionados con cobros de manera oportuna y profesional. Habilidad para negociar con el cliente y encontrar soluciones mutuamente beneficiosas. Capacidad para aprender rápidamente los sistemas utilizados por la empresa (SAP)
**Experiência**: Mínimo de uno a tres años de experiência en cuentas por cobrar, cobros o un rol relacionado.
**Idioma/Tecnología**: Conocimientos avanzados de Microsoft Office. Excel Excluyente. Experiência en SAP (módulos SD-FI-CO), idealmente. Español bilingüe. Nível de Inglés Intermedio Sólido. Portugués: Intermedio.
Beneficios
Interesante propuesta de valor, en relación de dependencia con Boortmalt, Cías belga que es la mayor productora de Malta a nível Mundial; formando parte del start up en UY.
**Zona de Trabajo**: Montevideo, zona Montevideo Shopping Center.
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