Account Manager Operations Support, Latin America Specialist
hace 3 semanas
Unlock Your Potential as an Account Manager
Sabre Hospitality Solutions (SHS) is a leading provider of hospitality technology solutions. We are seeking a highly skilled and motivated Contributor – Account Manager Operations to join our team in Latin America.
This exciting role offers a unique opportunity to work with a dynamic team, utilizing your exceptional communication and problem-solving skills to drive customer satisfaction and revenue growth. As an Account Manager, you will be responsible for maintaining strong relationships with customers, ensuring their operational needs are met, and providing proactive support to optimize their business performance.
Your Key Responsibilities Will Include:
- Leading weekly, bi-weekly, and monthly operational reviews with clients, working closely with the Account Manager team
- Coordinating various administrative tasks, including CRM management, reporting, and preparation for client visits and presentations
- Developing and maintaining positive relationships with internal stakeholders, including product, implementation, and finance teams, to ensure seamless communication and collaboration
- Monitoring performance and providing clients with actionable recommendations to enhance operational efficiencies
- Ensuring contractual obligations are met, both from the client and Sabre perspectives
- Cross-functional coordination within Sabre to guarantee timely and effective resolution of client requirements
- Proactive issue resolution, leveraging diplomacy and technical expertise to deliver exceptional customer experiences
- Maintaining balance across three key pillars: client satisfaction, employee satisfaction, and fiscal fortitude
You Will Be The Ideal Candidate If You Possess:
- Excellent communication and interpersonal skills, with fluency in English and Spanish, and advanced level proficiency
- A minimum of 2 years of experience in a customer-facing role, preferably with CRS or hotel operations background
- Strong technical aptitude and knowledge of hospitality-centric technology and systems
- Advanced Excel skills and ability to analyze complex data
- Leadership and project management skills, with the capacity to handle multiple initiatives simultaneously
- Exceptional time management, organizational, and follow-through abilities
We Offer:
- A competitive salary range of $60,000 - $80,000 per annum, depending on location and experience
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off
- Ongoing training and professional development opportunities to enhance your skills and career prospects
How to Apply: To learn more about this exciting opportunity and apply, please visit our website at [insert link]. We look forward to hearing from you
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