HR Customer Service Analyst Frontline

hace 2 semanas


Montevideo, Montevideo, Uruguay BASF Services Americas S.R.L. A tiempo completo

Principales objetivos de la posición

Requisitos

  • Educación: Estudiante o recientemente egresado de Carreras Universitarias relacionadas Recursos Humanos, Administración o Finanzas.
  • Experiência laboral: 13 años de experiência de trabajo en HR o atención al cliente.
  • Idiomas: Nível avanzado en español y inglés
  • Habilidades técnicas: Intermedio/Avanzado en Microsoft Office y SAP
  • Habilidades blandas: Comunicar eficazmente tanto de forma oral como escrita, orientación al cliente, planificación y organización de prioridades

Responsabilidades

  • Comprender el proceso de principio a fin, el impacto de su área y de otras.
  • Negocio: Soporte a consultas de bajo grado nível de complejidad o impacto. Cumplir con nuestro SLA, garantizar la calidad del servicio. Soporte a controles auditoría. Comprensión y conocimiento profundos de las políticas y procedimientos de la empresa, los cambios en el ciclo de vida de los empleados y los procesos de recursos humanos para poder brindar soporte. Saber cuándo escalar casos complejos la second level o líder.
  • Innovación: Colaborar en proyectos locales, legales y globales. Colaborar con otros equipos en mejoras de procesos.


  • Montevideo, Montevideo, Uruguay BASF Services Americas S.R.L. A tiempo completo

    Principales objetivos de la posición:Ser el primer punto de contacto de los/las colaboradores/as para brindar soluciones a consultas o solicitudes relacionadas con la nómina, la gestión de beneficios, la estructura organizacional, el proceso de aprendizaje, desarrollo y desempeño o los sistemas de RRHH y plataformas.Tareas principales: Tener comprensión...


  • Montevideo, Montevideo, Uruguay PlacidWay A tiempo completo

    We are seeking a forward-thinking and driven Sales Operations Manager to spearhead our Customer Care and Operations Team. This pivotal role is designed for those passionate about blending the art of sales with the science of operational excellence, ensuring both customer service brilliance and impressive sales revenue growth.Core Responsibilities:- Champion...

  • Service Desk Agent

    hace 2 semanas


    Montevideo, Montevideo, Uruguay Tata Consultancy Services A tiempo completo

    Tata Consultancy Services (TCS) is a purely merit based employer and we do not ask money or employ any agency to make offers on behalf of TCS.We are looking for a Service Desk Analyst (German), passionate about learning, with excellent customer and technical skills, to work in a multinational IT company. Advanced English level and French are mandatory....


  • Montevideo, Montevideo, Uruguay BASF Services Americas S.R.L. A tiempo completo

    Job Purpose:The SAP HR Technical Senior Analyst will be responsible for working with the BASF NA HR Business partners and the Montevideo Hub to ensure HR system requests and projects are addressed and completed. The position is responsible for the full life cycle of the Time & Attendance projects and change requests.Knowledge and Experience: Education_...


  • Montevideo, Montevideo, Uruguay LALA A tiempo completo

    \ LALA selecciona para ALORICA Customer Service RepresentativesSOBRE ALORICA: Alorica es una compañía multinacional de BPO (Business Process Outsourcing) que brinda servicios para clientes del exterior y maneja distintos proyectos en simultáneo de diversos rubros.SOBRE LA POSICIÓN: Buscamos Representantes de Atención al Cliente en Inglés para una...

  • Service Desk Agent

    hace 2 semanas


    Montevideo, Montevideo, Uruguay Tata Consultancy Services A tiempo completo

    Tata Consultancy Services (TCS) is a purely merit based employer and we do not ask money or employ any agency to make offers on behalf of TCS.We are looking for a Service Desk Analyst (French), passionate about learning, with excellent customer and technical skills, to work in a multinational IT company. Advanced English level and French are mandatory....

  • Service Desk Analyst, Ssr

    hace 2 semanas


    Montevideo, Montevideo, Uruguay Globant A tiempo completo

    We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organisations in every aspect.Right now, we are looking for a Service Desk Analyst to join our Team You will be the key person for for solving any technical difficulty...

  • Product Support Analyst I

    hace 2 semanas


    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • HR Business Partner

    hace 2 semanas


    Montevideo, Montevideo, Uruguay Entravision Communications Corporation A tiempo completo

    Our incredibly multicultural and friendly team has proven itself as a major player in the mobile advertising landscape. To help us maintain our strong position in the industry, we are looking for an experienced HR Business Partner to lead the LATAM Region. You will be responsible for everything related with HR, Recruitment, Learning & Development, Internal...

  • Support Center Analyst

    hace 2 semanas


    Montevideo, Montevideo, Uruguay Park Place Technologies Uruguay SRL A tiempo completo

    Support Center AnalystWhat you'll be doing: Determines entitlement of new and existing customers. Research entitlement of equipment to properly set service delivery expectations. Works closely with over fifty (50+) field engineers, communicating customer problem and tracking of all steps until resolution. Reporting and special projects as assigned. Other...

  • Service Point Supervisor

    hace 2 semanas


    Montevideo, Montevideo, Uruguay GlobalBlue_IT A tiempo completo

    Main duties and responsibilities Manage Customs Relationship Assure refund availability Lead innovation on Refund Points Train and Support Customs about RefundAdditional:Division of work in percentage example:Customer Service 70% Reports Management 20% Business Developmet 10%Key competencies Strong Customer Service attitude Excellent Interpersonal...

  • Analista Customer Service

    hace 2 semanas


    Montevideo, Montevideo, Uruguay PepsiCo A tiempo completo

    Overview:Los consumidores y consumidoras disfrutan de los productos de PepsiCo más de mil millones de veces al día en más de 200 países y territorios de todo el mundo. PepsiCo generó más de $79 mil millones en ingresos netos en 2021, impulsados por un portafolio de bebidas y alimentos convenientes que incluye LAY'S , DORITOS , CHEETOS , GATORADE ,...


  • Montevideo, Montevideo, Uruguay Humanphi A tiempo completo

    Seleccionamos personal para funciones de Customer Service con experiência en agentes de carga internacionales (Excluyente) para importante empresa del rubro logístico.Responsabilidad:Gestión y coordinación de cargas marítimas y aéreas.Gestión de transporte, implica coordinación con los agentes del exterior y cliente final.Gestión logística y...


  • Montevideo, Montevideo, Uruguay Equifax A tiempo completo

    ¿Qué vas a hacer? Proporcionar nível general de asistencia de 1 Centro de Servicios de Recursos Humanos para los empleados, directivos y personal de recursos humanos dentro de la región / territorio definido. Facilitar la formación de procesos y sistemas relacionados con recursos humanos con los empleados, gerentes y personal de recursos humanos...


  • Montevideo, Montevideo, Uruguay BASF Services Americas S.R.L. A tiempo completo

    Talent Management Analyst SA:Main Objective:Assists on the development, execution, and operational activities involved in Talent Strategy across South America. Contributes to the implementation of talent and organizational development strategies.Requirements for the Position- Education:_ Studies related to: _Psychology, International Relations, Human...

  • Service Supervisor

    hace 2 semanas


    Montevideo, Montevideo, Uruguay Vestas A tiempo completo

    The Service Department is responsible for the proper functioning of our clients' wind farms, and for guaranteeing the maximum performance of each wind turbine throughout its useful life. In addition, it ensures that the wind turbines operate at their maximum capacity and generate maximum power for customers. Consequently, this team is essential to maintain...

  • Product Support Analyst I

    hace 2 semanas


    Montevideo, Montevideo, Uruguay Sabre A tiempo completo

    Job Family:Product SupportSabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...

  • Service Technician

    hace 2 semanas


    Montevideo, Montevideo, Uruguay Siemens Gamesa Renewable Energy A tiempo completo

    It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team.Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment. Performs mainly predefined, technical tasks (for...

  • Global Internal Cx Leader

    hace 2 semanas


    Montevideo, Montevideo, Uruguay Equifax A tiempo completo

    What you will do ? Responsible for the use of the selfmanagement tools (HR Portal, AI Chatbot HR communities) that Equifax makes available to its 15000 employees in 22 countries, in 4 languages (English, Spanish, Portuguese and French). Responsible for the strategic design of the Virtual Agent (Chatbot) interactions as well as its learning process (machine...


  • Montevideo, Montevideo, Uruguay Integer A tiempo completo

    By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.At Integer, our values are embedded in everything we do.CustomerWe focus on our customers' successInnovationWe create better solutionsCollaborationWe create success...