Technical Product Specialist

hace 2 semanas

Montevideo, Uruguay CAE Inc. A tiempo completo

**Role and Responsibilities**

**_
CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise._**

**_ Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE's customizable end-to-end solution improves decision making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience._**

**The role we are offering you**:
We are looking for experienced individual to join our Flight Plan Manager Advanced Support Team, based in Montevideo, Uruguay. Are you ready to:

- Troubleshoot, and resolve customers technical concerns
- Identify and implement technical solutions and configurations for existing customers
- Support on implementation projects
- Create and update solution documentation
- Work on shifts, including weekends
- Teach and upskill colleagues
- Identify and triage the need for an escalation for management attention.

**WHAT WILL YOU ACHIEVE?**
- Satisfy customers, by fast resolution of customer concern and proactive communication
- Impress team colleagues, with fast technical trouble shooting in large and complex windows environment
- Get appreciation, for being a team player that supports other team members in a self-organizing team
- University degree or above
- Proficient English written and verbal communication skills
- 5+ years of experience in customer interaction and technical support
- Aviation knowledge, or aviation industry experience is required
- Experience in MS Windows Server, MS SQL Server, Clustering
- Experience in a scripting language (e.g. PowerShell)
- Knowledge of ITIL processes. E.g. Change Management
- Ability to deal with ambiguity

**CAE offers**:

- an environment where your initiatives will be recognized and valued
- the opportunity to travel internationally
- the opportunity to work on a variety of projects on a multidisciplinary team
- the opportunity to represent the organization at external conventions and conferences
- the possibility to work from home occasionally
- flexible schedules
- attractive employee benefits
- Ability to interact with customers from all over the world (Europe, Asia, USA, South America, Australia)
- Ability to develop industry knowledge about airlines and flight operations
- A critical position in a growing company using a market leading IT system

Come share your passion with us

LI-JN1

**Position Type**

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

**Equal Employment Opportunity**

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.

  • Product Support

    hace 2 semanas

    Montevideo, Uruguay Just Appraised A tiempo completo

    **Just Appraised **is looking for a **Product Support / Technical Configuration Specialist** to join their remote international team, capitalizing on true diversity of thought and innovation. The Product Support / Technical Configuration Specialist will work closely with the Customer Success team to implement successful product configuration, inclusive of...

  • Technical Product Support Specialist

    hace 1 día

    Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...

  • Client Support Specialist

    hace 2 semanas

    Montevideo, Uruguay Entravision Communications Corporation A tiempo completo

    **Client Support Specialist - Meta** **RedMas Tirkel Uruguay** | **Full Time** **OBJECTIVES** The Client Support specialist will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and product support, helping customers with product setup, and recording all customer...

  • Client Support Specialist

    hace 4 días

    Montevideo, Uruguay Entravision Communications Corporation A tiempo completo

    **Client Support Specialist - Meta** **RedMas Argentina** | **Full Time** **OBJECTIVES** The Client Support specialist will be the point of contact for clients needing assistance with businesses' products and services. His/Her duties include providing technical and product support, helping customers with product setup, and recording all customer...

  • Technical Product Support Specialist Iii

    hace 2 días

    Montevideo, Uruguay Sabre A tiempo completo

    **Location**: ZonAmerica, Montevideo, UY **Remote Options (if applicable)**: **Req ID**: 59951 **Job Family**: Contact Center Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel...

  • Sr Technical Product Support Specialist

    hace 2 semanas

    Montevideo, Uruguay Sabre A tiempo completo

    **Job Title**:Sr Technical Product Support Specialist (ZE241003)**: - Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable): **Req ID**: 59801 **Job Family**: Production and Project Management Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates...

  • Product Security Specialist

    hace 1 semana

    Montevideo, Uruguay UKG (Ultimate Kronos Group) A tiempo completo

    **Company Overview**: Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee...

  • Product Specialist

    hace 1 día

    Montevideo, Uruguay Sabre A tiempo completo

    Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...

  • Sr Technical Product Support Specialist

    hace 4 días

    Montevideo, Uruguay Sabre A tiempo completo

    Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable): **Req ID**: 60329 **Job Family**: Production and Project Management Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we...

  • Technical Product Manager

    hace 1 semana

    Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Product Management Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people...

  • Product Specialist

    hace 1 semana

    Montevideo, Uruguay CAE A tiempo completo

    **Role and Responsibilities** CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and...

  • Sales Support Specialist

    hace 1 semana

    Montevideo, Uruguay ABB A tiempo completo

    **Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Product Specialist

    hace 7 días

    Montevideo, Uruguay CAE A tiempo completo

    **Role and Responsibilities** **About CAE** CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global...

  • Technical Product Specialist

    hace 2 semanas

    Montevideo, Uruguay CAE Inc. A tiempo completo

    Role and Responsibilities CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled...

  • Lead Technical Product Support Expert

    hace 7 días

    Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...

  • Technical Product Specialist

    hace 1 semana

    Montevideo, Uruguay CAE A tiempo completo

    **Role and Responsibilities** **_ CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and...

  • Technical Product Support Specialist

    hace 2 semanas

    Montevideo, Uruguay Sabre A tiempo completo

    Job Family: Technical Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...

  • Contributor Product Specialist

    hace 2 semanas

    Montevideo, Uruguay Sabre A tiempo completo

    **Job Title**:Contributor Product Specialist**: - Location: ZonAmerica, Montevideo, UY- Remote Options (if applicable): **Req ID**: 59370 **Job Family**: Contact Center Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries...

  • Technical Support Specialist

    hace 2 semanas

    Montevideo, Uruguay Skilled Wound Care A tiempo completo

    **Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...

  • Support Product Specialist

    hace 2 semanas

    Montevideo, Uruguay Sabre A tiempo completo

    **Job Title**:Support Product Specialist**: **Location**: ZonAmerica, Montevideo, UY Remote Options (if applicable): **Req ID**: 58765 **Job Family**: Information Technology/Software Development Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in...