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Account Growth and Retention Expert
hace 2 semanas
We are looking for an experienced Account Growth and Retention Expert to join our team at PST. In this role, you will be responsible for developing and implementing strategies to drive business growth and retention, as well as providing exceptional customer service.
Key Responsibilities:
- Develop and maintain strong relationships with key clients to drive business growth and retention
- Analyze client data to identify opportunities for growth and expansion
- Develop and implement strategic account plans to drive business growth and expansion
- Provide timely and accurate reporting on client performance and sales forecasts to management and internal stakeholders
Requirements:
- Bachelor's Degree in Business Administration, Marketing, or related discipline
- 5+ years of experience in a similar role
- Strong organizational and time management skills
- Strong analytical and problem-solving abilities
Preferred Skills:
- Proficiency in ERP Next or similar application
- Experience with a ticketing system
- Experience in e-commerce
- Understanding of Large Language Models (LLM)